Comfort Suites Idabel

Checking IN to the hotel at 2:45PM (published check-in was 3:00PM) NO clean rooms were available. Was told this was due the the lack of staffing available, due to "Covid", We understood and were happy to wait. When a room did come available (King-Suite) found the room to be unkept, NOT clean at all, the bathroom door was unable to close., and a trash can filled about 1/4 way with water, under a entry way ceiling air conditioning duct. We requested a NEW , room, one that HAD been clean, with a bathroom door that would close. Was provided another room "just" cleaned - and while the bathroom door was able to close, it was unsecure (would not lock) The morning of our check-out, the "breakfast" consisted of packaged pastry & muffin, with limited fruit selection. We have stayed at other Comfort Suites, and are members of the Choice Hotels members, this was far and away the worst Choice Hotel we've had any experience with. The staff was clearly UNDER-STAFFED, but working with all their might to ensure our stay would be welcoming - but the hotel was in such a state of dis-repair (shame on CHOICE !) and again under-staffed, that we were only too glad to leave after one-night.

Perfect location from broken bow and was a last min booking

Upon arriving at the hotel I wasn’t sure if it was open. The exterior is clearly under construction. The inside of the hotel is nice and clean. The hallways and room doors could use some paint. My room was nice, however the bed loudly squeaked every time my husband or I moved. The sofa bed was awful, thin mattress and squeaked just as much as the main bed. Hotel is good for a night or two, but the bed situation would keep me from staying longer.

The staff was very friendly with each others & courteous to guests. The woman attending the breakfast room was especially kind & courteous.

Was very nice ! Yes they are working on damage due to a tornado! But very nice and clean. Staff is very nice too. Will definitely choose to stay there again if in the area

Everything was wonderful! Except the breakfast. Loved everything else!!!!!

It's suitable for a family stay if you can't find the hotel in BrokenBow. The outdoor Jacuzzi was not working, and the kids were disappointed. Please update the actual status of the pool and Jacuzzi if either one is closed.

Super friendly staff and they went out of their way to make us as comfortable as possible. Adjusted room so I could have a room closer to the elevator due to my mobility issues. Fabulous staff

Room was very comfortable. Staff was great. We had a flat tire on a Sunday and the maintenance crew helped us out. They were over the top hospitable. Would highly recommend this hotel on your next visit.