1. If I were rating it as a family-friendly hotel, I'd probably give it one star. The kids' play area is pitifully small, with no ball pit, trampolines, or other standard amenities. So, if you're looking for a hotel for an easy, relaxing getaway with the kids, don't come here! Any decent five-star hotel has a swimming pool, and some even have hot springs!
2. The hotel itself is genuinely huge and unique, with rooms starting from 60 square meters. The bathtub in the room is a big plus; our little one could play in the water right there! However, the room's equipment really needs to be maintained. The wooden panel under the sink fell off and hit me on the first day! I was too lazy to contact the hotel about it. On the second day, our room wasn't cleaned during the day. We called the front desk in the evening and asked for it to be cleaned after 5:30 PM. When we got back that night, I honestly couldn't tell what had been cleaned. The bed was a mess, just thrown together with wrinkles everywhere. Our clothes weren't folded, the table wasn't wiped, and the sink was covered in water. They replenished the bath towels, but despite specifically asking for bath salts, a razor, and soap over the phone, none of them were provided. Seriously, help me!
3. On the first morning, my father-in-law went to the restaurant first. He came out mid-meal to pick up our baby. When he went back in, he simply gave the room numbers for our two rooms. But when my husband and I went in, they stopped us at the door and told us we'd have to pay for an extra person! How can I put this? The front desk girl's internal monologue seemed to be that we were trying to sneak someone in for a free meal. The look on her face is still vivid in my mind. I completely lost it. You can distrust us, but you could have simply come with us to verify the number of people. You can't just block guests at the door and interrogate them. It was truly awful! How can I give a good review after that? I wanted to give 0 points! Of course, hotel management later found us, apologized, and gave us small gifts, but I'm sorry, after everything, I just can't bring myself to give a good review.
4. The hotel is a 25-minute drive from Nanxun Ancient Town. It's more convenient if you're driving, and you can see the night view. But this hotel really doesn't have any advantage if your main goal is Nanxun Ancient Town.
5. Food: Breakfast had limited variety and wasn't tasty! Lunch and dinner were overpriced, offering no value for money compared to the local farmhouse restaurants nearby.
6. Conclusion: Our hotel experience this time was a failure!
P.S. The lobby manager, and Rachael from the ground-floor recreation and fitness area, gave my daughter popcorn and a small doll. This was because we witnessed a child slip and fall into the pool and be rescued by the lifeguard. To comfort the other child, they gave her a doll, and as witnesses, they gave one to us too. Thank you! The swimming pool water was probably not as clear due to the number of people.
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