Kyriad Marvelous Hotel

1. The air outlet of the air conditioner in the room is facing the head of the bed. No matter how you adjust the angle, it is the same. Even if you turn the wind speed down, there is still a gust of wind blowing towards your head. I couldn't stand it in the middle of the night and had a headache. I called the front desk to ask the service staff to come up to deal with it, but the waiter couldn't deal with it. Later, I contacted the colleagues in the engineering depar**ent to deal with it. Later, I came up to have a video call with the colleagues in the engineering depar**ent and they couldn't deal with it. The engineering depar**ent said that they would have to go to work the next day to deal with it. Then the waiter asked to see if there were other rooms to change. After that, he notified us that there were the same room types that could be changed, but we needed to pay extra! ! ! We were really speechless. The hotel's own problems actually required customers to pay extra to deal with them. This was the first time I encountered such a weird service after staying in so many hotels... In the end, we could only take the pillow to the end of the bed and turn the angle. You know, it took so long to do it. It was already past two in the middle of the night. 2. Because I didn't turn the quilt over to check before going to bed the day before, I woke up the next day and found that the quilt was so dirty. We wanted to vomit. See the pictures for details. The pictures may not be able to clearly restore its dirtiness, but it is indeed dirty. This hotel is one of the most expensive ones in the area, but I didn't expect such facilities, such service, and such hygiene.

I went to Huilai on a business trip and stayed in a good local hotel. The location is not very good, surrounded by peasant houses, but the hotel is good, the decoration style of the lobby is quite good, there is also a foot bath shop, bar, and there are stir-fried dishes nearby, so you don't have to eat pre-prepared dishes. The room was upgraded for free, and the memory pillow was very comfortable to sleep on, and you can also buy it.

Yes, the decoration of chain hotels is relatively guaranteed

Very clean and quiet. There are floor-to-ceiling windows. The transportation is quite convenient. There are charging stations nearby.

Good front desk service. Will stay here again next time.

Very good, will stay here again next time.

Very good, the entire front desk team provided very considerate service, and the lobby manager was very nice.

The front desk service attitude is so good, the room is very clean and bright, especially the breakfast variety is rich