Nigh**are. I made a reservation on November 25th for New Year's Eve 2023 for my friend and I. Two hours before check in time on NYE, while we were traveling from NYC and Boston respectively to meet at the hotel, I was texted by the hotel that my reservation had been canceled because it was "New Year's Eve and no one was going to be at the hotel, but we hope to see you again." The staff member said that he contacted ******* three days prior to cancel, however ******* disputed this and verified that no changes were made to my reservation status and that I had a confirmed reservation. In text message conversations en route to the hotel, the staff had no accountability for the random last minute cancelation, leaving my friend and I to be homeless on New Years Eve. It is standard practice in the hotel industry for hotel staff to find alternative comparable lodging at no additional cost from the original price to the consumer in these instances. The hotel did not source alternative accommodation or volunteer to help, but relented after protracted and panicked text messaging. Upon check in, the hotel staff eventually allowed the reservation to be maintained. The hotel had massive security concerns as both the front and side doors were not locked and there was no staff in the building. Further, there were only three or four guests in the hotel, making it tantamount to an abandoned building with open entrances and no staff or guests. Also, there was no breakfast as advertised.