Hotels near Robinson-Westchase Neighborhood Library, Houston

It wasn't anything to blow my mind, it met the minimal of my expectations. We encountered a problem as soon as we got there which management dealt with, somewhat quickly. Breakfast is OK, nothing too special. I did feel that if they were going to serve opened pastries and use paper plates, then they may as well have utilized bulk sealed pastries. Nothing extravagant, or over the top. Very basic, but I have high standards when it comes to value, and cleanliness. My bare minimum standards were met. Staff was helpful and nice. There is a bar right next to it (practically se parking lot), so if you don't want to encounter the noise issue, asked to be on the opposite side.

I visited the Mokara spa again for the first time in years and it did not disappoint. I relaxed in the jacuzzi, and used the walk in rainfall shower before receiving an 80 min massage. I loved it! I specified what I wanted out of my spa visit on the form I filled out and I got exactly that- an acupressure, stress relieving restful massage experience. I believe my masseuse’s name was Dan and he had a gentle yet firm touch. He was quite skilled with acupressure points and provided great customer service. I had a wonderful experience. After my massage I enjoyed time in the relaxation area (my favorite spot), lying on a private couch sipping my champagne and listening to music in my headphones. Next time I may take a dip in the beautiful outdoor pool. A few growth areas for the spa were: scrub the bathroom floor tiles in the corners and floor boards, replace the rusted Kleenex tissue box on the sink in the bathroom and remind all technicians to keep their nails cut very low. Other than those small things my spa experience was excellent.

The price is cheap, but the hotel is a bit old, the hardware needs to be improved, and the breakfast is a bit expensive.

Two words to sum up: RUN and HORRIBLE! I really don't even know where to start from. We booked this hotel at almost $80 a night but it was not worth even a penny. We pulled in late at night and there was a group of suspicious people right in front of the office. In fact there were a lot of shady people pretty much all around the property. I still held into my nerves and start looking for the office. Office was dark and the door was locked. One suspicious lady even told me to leave and that office is closed at night. I knew her information was not accurate and start looking for any signs for after hours check in. There was a small note on the front door to check in with the side window if the door is locked. I went to the side window and it was shut, locked and dark. There was a ringer outside on a broken dented wall and was not working. Of course by this time I had a lot of attention from unwanted people just hanging and walking within the property. I knocked on the window for sometime before finally somebody turned the lights on from inside and open the window. My room was on the third floor and with small kids and bags it was a huge hassle to take stairs. I was told that elevator was not working and when I looked at the elevator I knew why. It looked like somebody blew it up as it was literally ripped apart. The whole hotel was dirty and filthy as there were trash everywhere and all over. We went to our room and it was barely livable. Walls had dent, hole, and water leak markings. Refrigerator was dirty as hell and the floor was sticky as honey. Stove and its knobs were all broken and I was so afraid to even touch it to avoid any possible gas leak disaster. Restroom was extremely small and literally had a kid size broken sink. Bathroom was small and only had a one small soap. There was no shampoo or conditioner. Only two towels were provided for the entire family size room. Both towels had stains and were dirty. Air condition worked but was loud and noisy. I went downstairs to get more towels and after a lot of question and answer I was given some and even those had holes and stains! Of course they had no return/refund policy regardless of the reason so moving out after paying a hefty price was not an option for me. My entire stay was very uncomfortable and I didn't feel safe at all. Thank god that nothing happened to me or my car and I got out in 1 piece. This hotel needs a complete renovation from bottom up. First and foremost, security needs to be tightened up and they need to get rid of suspicious people. Wish I can give zero star!

First off, the place was a great place to stay, once you ran the gauntlet of getting in. To my discredit, I will admit this is the first time I've stayed in a Hostel in the United States. I stayed in several in Spain a few years ago without a hitch. Biggest problem was contacting a living breathing person by phone, but that is par for the course these days, unfortunately. Secondly, there was (for me) a confusing exchange of e-mails that resulted in the contention that they did not have a picture ID on me. I know I had sent this earlier and have the e-mail to prove it. When I sent my ID, I had copied and pasted it in a ”reply” e-mail back to them. Several hours after that when I was freezing in my car outside their facility, I learned they they did not have the ID. So, I sent another picture ID using a new e-mail directly to them rather than simply replying to an older one. Let that be a lesson. Always send new e-mail with any information they need, rather than simply sending it in a ”reply” e-mail that they had sent to you earlier. It may be some e-mail glitch. The only other glitch was after getting inside, I was exhausted and ready to go to bed for some much needed rest. Unfortunately, the ”combination” to the door lock would not open the door to my room. I tried to call them (there were no employees there), but again, the recorded message said to send them an e-mail. Consequently, Multiple e-mails sent back and forth over an extended time when a simple phone call could have resolved the issue in 30 seconds. Long story short, they had given me the incorrect code to my room, but it took multiple e-mails to determine this. Finally, once in the room, I will say the bed was clean and very comfortable. I slept like a bear in hibernation. The room had a real home feel to it, unlike the sterile perfection of a high end motel that I usually stay in. The entire place was also very quiet. I don't know how many other people were there, but there was no wait time the next morning when i took a shower. Shower was also very clean. When I was ready to leave, I hung around a while in the downstairs ”living room/lobby” area expecting there would be an employee there at check out as there always is when staying at a motel, but there was nobody. So, after a short while, I left. I used this place to stay out of curiosity as I usually stay at motels when I come to Houston. But, motels are expensive. The reality is, I never watch TV in a motel. I seldom eat the breakfast at motels or use their in room telephones, pools or workout gyms. When I travel, the only thing I am looking for when it's time to call it a day, is a safe comfortable place to lay myself down to sleep and use the bathroom,,,nothing more. That was the promise of staying in a Hostel, and on that promise, they delivered.

This is a very well run establishment. The staff was very courteous and professional. The pool in the back is a nice touch but the hot tub water wasn't warm enough. The breakfast was really good and the rooms were very clean. The beds were comfy and clean too.

Was looking for a quiet place so that when I was in I could rest from work travel. This fits the bill and has places close by to find food when I was hungry. Staff found something I left in my room right after check out and called so I had time to return and get. Thanks so much.

The receptionist was okay, even though she stayed on her phone most of the time. The AC in our room was leaking, so we had water all over the place. Cleaning ladies did not go to our room to clean our room, take the trash or change bedsheets. We have requested the baby crib before checking in, called days earlier but when we got there, no baby crib was provided to us, we had to wait to get it.

The rooms are clean, breakfast is nice but the pancake machine was broken, there is a small pool in which some kids were enjoying. The staff is outstanding and very helpful and polite. I am here due to Hurricane Ida but unfortunately, I can not stay because I am spending too much money on fast food. The area has a lot of restaurants to choose from and they are all delicious, I may try the Japanese restaurant today. There is a PetSmart, big lots, and Marshalls in the parking lot. The area is safe!! Bad: Very low water pressure but the hot water did work. I opted for a bath vs a shower. (this should really be updated) I gave a 3 star for value because, for this reason, the rooms are average cost $129, so there is no reason to cut back on the water pressure.