To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
The equipment is very old, the room is too dark, but everything is clean
Response from Property: Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We hope to have the opportunity to welcome you in the not too distant future.