Arriving at the end of Chinese New Year is a challenge - for both hotels and non-mainland travelers. The hotel managed the flow of visitors well. The concierge service is top notch, friendly, fast and welcoming. The only downside I have to state is that the cleanliness of the room is more in the 3 star category. I had to change my room due to a strong odor coming out of the AC, which was likely caused by the excessive mold around the AC. The room change was however swift and without issues. Overall, the location is what sells this hotel. It is conveniently located for all types of Hong Kong travel.