Hotels near Massage from Heaven, Hollywood

The front desk was horrible they charged me twice on my debit when I gave in my credit card. I asked numerous times is this only for incidentals because I already paid for the room and they said yes. They charged me for the room again. At check out I gave them my credit card and they charged my debit. Terrible!!

My wife and I are from Cape Coral and evacuated from hurricane Ian thankfully we found this place. I have been very impressed with the cleanliness and the service and friendliness of the staff. during this stressful time in our lives, it’s exactly what we needed to help calm our nerves we’re very thankful.

I booked a two bed and they gave me a small one

I came in town for Carnival weekend and unfortunately had an entire debacle when it came to my rental car and ended up taking Uber and Lyft rides the entire trip. But my stay at this hotel was literally perfect. I was checked in by Anthony who was extremely helpful and always willing to help with a smile (does this man sleep I saw him work every shift - or at least it felt like it). Devon and Anne at the desk were available and helpful anytime I needed anything. And Angela in the restaurant, talk about anticipating needs of the guests! Angela was on it! I thoroughly enjoyed my stay at the DoubleTree and will made sure to stay again when I return to the Fort Lauderdale/Miami area.

If you have a car good luck finding a spot, one level under the hotel has a few spots, out front has a few more, if the hotel is 25% occupancy your not finding a spot and will have to park on the street and walk. All rooms have ice buckets but no ice machines in the hotel, you will have to go down to the small bar in the lobby and they run out of ice quite often. The rooms are lithely renovated but you can tell up keep us not on par with chain hotels. Different color touch up paints and a leaking roof with water coming down. Hilton diamond and food get their food credit but it's nothing special at the hotel just grab and go items from a super market. Stay at the Hyatt place or Hyatt house, with food within walking distance, plenty of parking and newer nicer rooms.

Place was very nice and clean. Staff was very friendly. Had a free shuttle from the airport to the Hotel. The shuttle from the Hotel to the cruise port was good also though not free. The buffet was also good though it was not included in the price.

Breakfast is American-style, simple and rich, there is an airport shuttle every hour, very convenient, surrounded by McDonald's and big supermarkets, very good as a turnaround

The room is clean and tidy, with good sound insulation. Coffee and hot water are always available to meet basic needs. The front desk is very welcoming and greets you with a smile. The breakfast is okay.

I wanted to give this hotel five start as they are really trying. The staff were wonderful. Welcoming, friendly and professional. The hotel has been remodeled I believe, as it is bright, cheerful and clean. New carpets, great design. Location near I-75 and Pines Boulevard. 1/4 mile from Cracker Barrel. The hallways were bright and clean, the room was large and spacious and clean. However, there were a collection of little things that irked me. First, the bed in room 304 was horrible Extremely soft, I mean sink down to the floor soft, with lumps. The elevators made noises and the elevator certification was a year out of date. The bed in the room was right near the window and the air conditioner, which was very loud and changed sounds throughout the night. Since I couldn't sleep on the soft lumpy bed, it didn't bother me as I was awake all night. No soap bars, but bottles attached to the walls. The shower was great, except when you pushed the soap out of the bottle on the wall some would land on the smooth shower floor and if you stepped on it, you became Batman and flew across the bathroom. The breakfast bar was dismal. Scrambled eggs and limp bacon was it for hot food. (Thankfully, I love limp bacon so I was happy.) No waffles or cinnamon buns. Had some bagels, a toaster and cereal. Coffee tasted old. They charge an extra $100 deposit which is something I have not had before at a Holiday Inn Express. They also had a nice pool and an exercise room, as well as a small store next to the check-in counter. No vending machines that I noticed. They had a nice laundry room on the third floor. Not that it matters to most people, but there was no bible in the room. Overall, a bright clean hotel. Just missing the mark in a few areas.