Das 3917

Amazing place with great culinary experience - amazing food for breakfast, lunch and dinner including love cooking. Close to ski slopes with a varrying difficulty from blue to black routes. Well functioning transportation to neighbouring slopes. Comfortable rooms. Great design of the hotel. We enjoyed our stay a lot.

All the staff were friendly, and no questions were left unanswered. The breakfast and dinner selections were vast and delicious. I would especially recommend this place for young couples. The frequent transportation schedule to nearby slopes made everything seamless. Additionally, the reception offered free ski passes, which was the cherry on top.

It is not our first time here. We are really appreciate the service we get every time when we are at Apres. After skiing it is a best place to drink glintwein and take some snacks. There is a special vibe which I cannot get anywhere else in Erciyes. Thank you so much and keep doing)

I recommend it, the hotel is clean and well-kept, the staff Beyza and Mesut are very helpful and nice, the food is wonderful and tasty. I recommend 100%. I will be back in next year. The room are clean, nice, big and warm. In the restauran served orginal alcohol.

Perfect service, very good food, clean rooms I would recommend this place to everyone We came into a music summit period and enjoyed the atmosphere. Also ski possibilities are great Over 100 km of long slopes I think this is the best hotel in the region

Being far far away from home and probably the only International tourist in house at the time of my stay (it was a mid-week weekday) i felt so much at home at this premise. The staff here are like family, and they treat you with such warmth. Though it was basically windy throughout my 3 days stay, I was quite comfortable just walking outside in the snow and visiting the different premises in the hotel. Food is great here and so are the people. I have to give my utmost gratitude to Akmaral, the guest relations officer here at the resort, I have yet to come across such warmth and care from a front of house at any hotel, and I believe many hotels can learn from her. Right from the moment I arrived, she was there to walk me through the resort, I had arrived at 10am and figured it was too early to check-in but i was given a room right away. She took me around and even checked in on me the next morning. Coming from a tropical country, we are not too used to heaters in the room and I had a very warm and stuffy first night and was afraid to open my balcony doors as my room was facing the main road and had to be a little cautious for safety as a solo female traveller. Just sharing this to Akmaral, she quickly offered to switch me to a higher floor so I could open the windows and also checked in on me after. She would ensure guests are comfortable and would be there every step of the way. I’m an avid traveller and have been to many renowned hotels across Malaysia and globally, and I have to say, I’ve never felt more at home away from my home country. Thank you, Akmaral - you set the bar very high for guest relations officers! Would also like to thank Mete, the friendly gentleman who had helped me with my luggage, changing rooms and most processes, he’s got a very warm demeanor and extremely friendly. And also another young gentleman in the lounge (day shift) I had misplaced his name - always ensuring the fireplace was nice and warm (I think he noticed I was shivering a little), and wearing a smile ALL THE TIME! Will definitely recommend this resort to my friends should they ever visit Turkey and look for a winter holiday. Everyone here is just so warm and friendly. Just like jobs, the people you are surrounded by really makes every bit of difference, especially when you’re far from home. See you all soon! Sheena Dina Rizal Kuala Lumpur, Malaysia ☀️