From the UK. I stayed here in 2019 when travel for work and loved it. Returned in 2024 as part of our holiday traveling up the coast.
When we arrived into our room my mum (62) tripped and fell over an elevated piece on the floor entering the bedroom area. She hurt her foot but not enough to report or seek help, but was very shocked and it really started our stay on a 'downer' (photos attached). We ended up putting a towel down on it. It should really be looked at.
I slept on the sofabed, which having previously stayed a number of times, I knew was there. The staff wanted to charge me for extra bedding to use sofabed.
Said to receptionist that the place seems to be lacking maintenance - she didn't seem to take much interest in specifics and moved the conversation along.
Nice pool. Wouldn't rush back.