Raynaldo De Los
January 24, 2024
Three main items of concern. Let me commence with the fact that this is my 6th visit to this property since 2011 and somewhat disappointing.
Pool is in desperate need of renovation. As you swim, you will encounter missing concrete, calcium stained tiles, and general disrepair.
Room AC is set to save energy/money...if you don't get staff to change background min/max settings the unit will never really get cool (can only get to these if you know how), they will have you in a warm room and hope you don't complain.
Encountered two restaurant staff on two different days which were less than friendly and seemed "put out" to do their job.
Also watch out for the timeshare sales folks, they call themselves "concierge" but when I asked them to perform customary concierge functions they explained they don't do that. Instead they try to convince you to hear a "presentation" and don't want to take "not interested" as an answer.
All else was good.