Best Western Plus Diamond Valley Inn

First time staying at this best western, transients hang out in the front and side of the location all day. They had old Refrigerators sitting outside taking up limited parking. Parking lot was flooded so you step in 4” of water when getting out of your vehicle. Now the room; sticky stuff on the floor, mold in the top coroner of the shower where condensation build up happens and they don’t wipe, sticky stuff on the office desk, the window ac unit has tons of dirt piled in the vents and isn’t cooling to temperature because the coils are neglected, long hairs attached to clean towels, dog hair (no pet aloud room) still on the ground. Tile missing grout in the restroom…this was room 102 on the first floor. In the Concierge room someone brought in leaking liquids and it’s all on the ground visible and sticky (this was the 2nd impression) I spent most of the night cleaning and sanitizing because I had two young kids with me. I do not recommend this hotel at this cost. It’s better then most hotels in the city of hemet but their service standards are not up to par and neither is the housekeepers. We skipped on the free breakfast due to negligence in room-can only assume what kitchen looks like.

I consider this to be my 2nd home.

Liz at the front counter was extremely helpful when we checked in. She was very friendly and knowledgeable about the area.

The room shared a wall with the elevator, so Everytime some used it, I could hear it and all the conversations everyone was having in the lobby/ dinning area. Very difficult to get any sleep.

Vicki the manager was awesome. All of the staff are great. This is my second year staying there for over a week and I will keep returning

Always a nice place to stay! Rooms are always clean and stocked! Only recommend bringing snacks, no vending machines and front desk is expensive and limited on drinks.

Staff is great, room was extremely dirty. Very noisy. Door handle from the was broken. Electric plugs don’t work