All Properties in Hangzhou

Relais & Chateaux Chaptel Hangzhou

No.5 baifu Road, Shangcheng District, Hangzhou, Zhejiang, 310006, ChinaShow on map
The Chaptel Hangzhou (Hangzhou Hubiancun Jiudian) is an all-suite boutique hotel only a three-minute walk from West Lake. Wulin Square is 2.5 km (1.5 mi) away, and the Hangzhou East Railway Station is 8.1 km (5 mi) away.Show More

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4.6/ 5Very Good 
Great design95% Recommended
  • Cleanliness4.6
  • Amenities4.5
  • Location4.7
  • Service4.6
10 places of interest within 1000m
  • 29.4km
  • 4.2km
  • 460m
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Airport pick-up service
Restaurant
Café
Bar
Meeting room
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Rooms
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2 Adults
1 Queen bed
70m²Floor: 1
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3 Adults
1 Queen bed and 1 Single bed
95m²Floor: 1-3
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4 Adults
1 Double bed and 1 Queen bed
105m²Floor: 2
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8 Adults
4 Queen bed
600m²Floor: 1-3
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2 Adults
1 Queen bed
105m²Floor: 2
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2 Adults
1 Queen bed
90m²Floor: 1-2
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2 Adults
1 Queen bed
50m²Floor: 1
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2 Adults
1 Queen bed
90-118m²Floor: 1-2
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4 Adults
2 Queen bed
141.9m²Floor: 3
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Shikumen Classic Row House
2 Adults
1 Queen bed
118.2m²Floor: 1-2
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Shikumen Standard Row House
2 Adults
1 Queen bed
90-95m²Floor: 1-2
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3 Adults
1 Queen bed and 1 Double bed
90m²Floor: 1-3
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4 Adults
2 Queen bed
95m²Floor: 1-2
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6 Adults
3 Queen bed
305m²Floor: 1-2
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Shikumen Classic Row House
2 Adults
1 Queen bed
118.2m²Floor: 1-2
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石库门经典套房
2 Adults
1 Queen bed
90-95m²Floor: 1-2
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2 Adults
1 Queen bed
100m²Floor: 2-3
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Reviews(270 verified guest reviews)

  • profile picture

    Dan R-L

    • Garden Villa Suite
    • Stayed in August 2021
    • Couples
    • 2 Reviews
    3.7/5

    The staff were polite and accommodating if you spoke Chinese. The location is excellent with sites, restaurants, shopping and bars on your doorstep. The hotel is a lovely setting and the accommodation was clean. It was my partners birthday so I requested something a little extra and the hotel provided a birthday banner, balloons and a very nice rose petal heart on the floor in the living room. A lovely touch! The TVs were both small and incredibly quiet. The WiFi was challenging to log on to and it kept dropping. When we requested extras like a shirt steamer and a bucket with ice they came quickly and brought into the suite. Good service but amenities need to be looked at.

    Translation provided by Google
    Posted 18 August 2021
      Helpful
      profile picture

      YUE

      • Classic Room
      • Stayed in December 2021
      • Solo travellers
      • 10 Reviews
      5/5
      Perfect

      The breakfast is a set meal, which is quite colorful. The living room downstairs and the room upstairs are very clean. It's beautiful. Easy to travel.

      Translation provided by Google
      Posted 30 December 2021
      Helpful (3)
      profile picture

      XIAORONG

      • Discount Room
      • Stayed in November 2021
      • Friends
      • 1 Review
      4.5/5
      Excellent

      The hotel has thoughtfully upgraded the guest room with a living room. The room is on the third floor because there is no elevator in a historical building. The service staff will help bring the luggage up. The room is well equipped and the atmosphere is full of atmosphere. This set is really good. The fly in the ointment is that the air conditioning in the living room is not strong enough, the shower water temperature in the bathroom is not hot enough, the bathtub water temperature is just right, and there is nothing to see outside the window. The hotel has convenient transportation and is just one minute away from West Lake. The surrounding shopping malls have everything to eat. Just walk 500 meters from Longxiangqiao Metro Station.

      Translation provided by Google
      Posted 29 November 2021
      Helpful (2)
      profile picture

      • Discount Room
      • Stayed in November 2021
      • Other
      • 5 Reviews
      5/5
      Perfect

      Great service and accommodation experience! 👍The front desk gave me an upgrade, an unforgettable night

      Translation provided by Google
      Posted 23 November 2021
      Helpful (5)
      profile picture

      Guest User

      • Discount Room
      • Stayed in August 2021
      • Friends
      • 1 Review
      5/5
      Perfect

      Friends from Beijing wanted to visit Hangzhou and chose to stay at the Lakeside Village Hotel in Hangzhou. I heard that this is the first member hotel of the French Relais & Châteaux in Zhejiang. The hotel is not big, there are only a few 20 rooms, walking in the courtyard is very quiet, there is a feeling of being hidden in the city. When you arrive at the hotel, the whole atmosphere feels traversal. The style of the Republic of China, the charm of the Republic of China, the environment is antique, the Shikumen townhouse style, the environment is good, the bedding is clean and comfortable, the location is convenient, the service is good, free of charge, and breakfast is also good. The details are in place, one brick and one tile, one grass and one tree, telephones, toggle switches, balconies, four-leaf fans hanging from the wooden tops, and white shutters concealing the sunlight...it really is a designer hotel. An unexpected hotel 【Designer Hotel】

      Translation provided by Google
      Posted 31 August 2021
      Helpful (4)
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    Property Policy

    Check-in and Check-out
    Check-in from 14:00Check-out before 12:00
    Guests Accepted
    Guests from every country/region are accepted
    Children and Extra Beds
    Children are welcome at this hotel.

    Property Description

    • Opened: 2013
    • Renovated: 2016
    • Number of Rooms: 25
    The Chaptel Hangzhou (Hangzhou Hubiancun Jiudian) is an all-suite boutique hotel only a three-minute walk from West Lake. Wulin Square is 2.5 km (1.5 mi) away, and the Hangzhou East Railway Station is 8.1 km (5 mi) away.   Free parking and Wi-Fi in public areas are offered to guests of this hotel.  The on-site restaurant serves Western cuisine. A teahouse and lobby bar provide additional spaces for guests to unwind with a drink or meet up with friends.    Guests with free time can rent a bike from the front desk to explore the surrounding area.

    Services & Amenities

    • Restaurant
    • Bar
    • Meeting room
    • Fitness room
    Transportation Services
    • Airport drop-off service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pick-up service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Station pick-up service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Station drop-off service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Taxi booking
    Activities
    • Tea room
    Front Desk Services
    • Porter/Bellhop
    • Luggage storageFree
    • Valet parkingFree
    • Wake-up call
    • Express check-in and check-out
    • 24-hour front desk
    • Concierge service
    • Tour/Ticket Service
    • Currency exchange
    • Front desk safe
    • Postal service
    Cleaning Services
    • Laundry service (on-site)
    • Laundry service (off-site)
    • Clothes steamer
    Food & Drink
    • Restaurant
    • Café
    • Bar
    • Room service
    • Lobby bar
    Public Area
    • Wi-Fi in public areasFree
    • Elevator
    • Public audio system
    • No smoking in public areas
    • Non-smoking floor
    Business Services
    • Meeting room(Additional fee)
    • Business center
    • Secretarial Services
    • Audio Visual Equipment
    • Multi-function room
    • Fax/copying serviceFree
    • Wedding service
    Sports
    • Fitness room
    Kid's Facilities
    • Kids' toothbrush
    • Children's bathrobe
    • Stroller
    Safety & Security
    • CCTV in public areas
    How much does it cost to stay at Relais & Chateaux Chaptel Hangzhou?
    Prices at Relais & Chateaux Chaptel Hangzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to Relais & Chateaux Chaptel Hangzhou?
    The closest airport is Hangzhou Xiaoshan International Airport. It is 29.4km from the hotel and approximately a 47minutes journey by taxi.
    What are the check-in and check-out times at Relais & Chateaux Chaptel Hangzhou?
    The check-in time is from 14:00 and the check-out time is before 12:00.
    Does Relais & Chateaux Chaptel Hangzhou provide airport transfer services?
    Yes, Relais & Chateaux Chaptel Hangzhou provides airport transfer services.
    What amenities and services does Relais & Chateaux Chaptel Hangzhou have?
    Relais & Chateaux Chaptel Hangzhou has the following amenities and services: Parking, Airport pick-up service, Restaurant.
    Does Relais & Chateaux Chaptel Hangzhou have a swimming pool?
    No, Relais & Chateaux Chaptel Hangzhou doesn't have a pool.
    Does Relais & Chateaux Chaptel Hangzhou have fitness amenities?
    Yes, Relais & Chateaux Chaptel Hangzhou has fitness amenities.
    Does Relais & Chateaux Chaptel Hangzhou provide Wi-Fi?
    Yes, the hotel provides Wi-Fi.
    Does Relais & Chateaux Chaptel Hangzhou have non-smoking rooms?
    Yes, Relais & Chateaux Chaptel Hangzhou has non-smoking rooms. Please view the hotel listing for details.
    Does Relais & Chateaux Chaptel Hangzhou provide breakfast?
    Yes, Relais & Chateaux Chaptel Hangzhou provides breakfast.
    Does Relais & Chateaux Chaptel Hangzhou have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at Relais & Chateaux Chaptel Hangzhou?
    Yes, parking is available at Relais & Chateaux Chaptel Hangzhou.
    Does Relais & Chateaux Chaptel Hangzhou have children's amenities?
    Relais & Chateaux Chaptel Hangzhou has the following children's amenities: Kids' toothbrush, Children's bathrobe, Stroller.
    Where is Relais & Chateaux Chaptel Hangzhou?
    The hotel address is No.5 baifu Road. The hotel is 2.06 km from the city centre.
    Is Relais & Chateaux Chaptel Hangzhou close to transport stations?
    The closest station is Longxiangqiao. It is 460m from the hotel. View On Map
    Is Relais & Chateaux Chaptel Hangzhou nearby popular attractions?
    Relais & Chateaux Chaptel Hangzhou is near the following attractions: Republic of Korea Temporary Government Hangzhou Former Site Memorial Hall(Approximately 53m), South Korea Autocephaly Sports Former Site(Approximately 63m), Lakeside Village Building Group(Approximately 70m).
    Does Relais & Chateaux Chaptel Hangzhou have hot springs?
    No, Relais & Chateaux Chaptel Hangzhou doesn't have hot springs.
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