Grand New Century Hotel Binjiang Hangzhou

Xiao Chen in the hotel has warm and thoughtful service, and every problem can be solved in a timely manner. Many of the snack recommendations in Hangzhou are very good, subverting my perception of Hangzhou’s food desert. Overall, it's a very worthwhile trip. considering. I took my family here for vacation during the summer vacation. The hotel's sanitary facilities are also very good.

When I checked in, the front desk left a deep impression on me. Zhang Yue's service attitude was very good and I was very satisfied. He also gave me a small check-in gift. There were no hair caps and cotton swabs in the back room. I called the front desk for consultation and asked the guest room later. Delivered to the room, the service was very attentive and the processing speed was fast! The room was very comfortable and the environment was very good. It was clean and tidy. I felt at ease during my stay. The facilities and equipment were very complete. I went to the restaurant for breakfast in the morning. The environment was also very good. The staff were very enthusiastic and the breakfast was good and delicious. There was no rush to check out in advance, and parking was very convenient. Parking is free. It is worth recommending to stay!

The hotel has floor-to-ceiling windows, and you can enjoy the scenery at night. The interior of the room looks quite good. It is recommended. It is very convenient to wake up in the morning and have breakfast in the restaurant. Xiaoqiong at the front desk is very warm and greets me as soon as I enter the hotel [strong ], and other hotel staff are also very enthusiastic

The environment is very quiet and the service is very attentive, especially the front desk manager, who seems to be named Zhang Huan. He is attentive and enthusiastic and deserves praise! Friends who come to Hangzhou Binjiang for business next time should consider this hotel!

The hotel room is good. There is an underground garage for convenient parking. The service attitude is very good, especially the warm and thoughtful service of Manager Wang Sen. I am very impressed. I will choose it next time I come to Hangzhou👍

Facilities: The hotel was built last year, so the facilities are relatively new. Unfortunately, the gym seems to be still under construction. Environment: There is Starbucks at the entrance of the lobby, which is a must-have for those who want coffee to restore their senses; there is a 24-hour supermarket at the back door of the hotel, and the atomized one can be used to temporarily replenish the stock; the surrounding subway and bus are also very convenient Service: Manager Xin Yao's service was very attentive during check-in. She gave a surprise upgrade to the room type. She also cared about the guest's check-in experience and expressed her gratitude🙏. If you like to drink some wine like me, edible ice can be provided on the first floor, brother. Service awareness is also very positive. The hotel I am currently staying in in Hangzhou has a robot delivery service. It is very convenient to take a bath and order a takeaway.

I took my children to Hangzhou during the summer. I looked online and found out that this Kaiyuan restaurant was newly opened in 2022. The location is relatively remote and there are few restaurants around. There is construction at the construction site next to it, but the noise from the construction site has little impact. It has the following problems: 1. The hotel front desk has an average service attitude and does not serve guests with a smile. Because there are many room types that have not been booked on Ctrip.com, I asked too much if I could upgrade the room type. The front desk immediately said no, so I gave up. 2. The room is relatively clean, but the sound insulation effect of the room is really poor. 3. The breakfast is really terrible👎. There are very few varieties. Because we have children who are a little taller, the breakfast fee is 98 yuan per person. I want to say that the breakfast in your hotel is worthy of this price? We only charge 78 yuan for breakfast at the Hilton Hotel. The problem is that their breakfast is much richer than yours. What is worthy of praise is that the doorman's service is very good. He helps open the door and carry luggage when you get in the car.

The address is clearly positioned. There are dining places in the park such as Starbucks, KFC, Hangbang cuisine, and noodle restaurants. It is very convenient. There are sufficient parking spaces. Xinyao is very good and follows up throughout the process.