A great stay here at Kai Sengokuhara. Unfortunately it was cut short due to confusion between our agents and the hotel. That being said, the hotel were very friendly about it and apologetic. They moved us to their sister hotel Kai Hakone for our 2nd night. The staff, despite the lack of English did everything they could to make it up to us and I have to praise them for that! The hotel itself is stunning, the room was beautiful with incredible views and a lovely in room onsen. The communal onsen is nice, however not the best I’ve been to in Japan! I think we were unprepared for the food. It’s a very Japanese hotel, whereby what you eat is fully Japanese in a small personal booth which is very bizzare. A great experience, but I wouldn’t say it’s the best meal I’ve ever had! A great stay nonetheless. Wish it could’ve been the full 2 nights!