Grand Palace Resort

The location of the hotel is great. You can see the tide from the balcony in the room and the large balcony on the second floor. The room is large and clean. Not bad. I could still see the tide at around 11pm, but it was quite dark. I could only see it with my eyes, and it was impossible to take pictures...

The room balcony faces the Qiantang River, which is very convenient for watching the tide. The hygiene and environment are very good. The waiter Chen Zhengyu is also very considerate. Thank you! The catering service is also very good, you can have half a dish, and the price is reasonable!

The only five-star hotel in the town, it has been opened for exactly ten years, but the facilities are still new, clean and sanitary. The front desk gave me a room with a view of Qiantang River, which is very nice! By the way, there are also fruits and snacks for check-in! Very considerate! But I missed the day tide when I went there, which is a bit regrettable! Fortunately, I heard the night tide! Overall, the stay experience is still good!

Booked this hotel for tide watching, the location is very good and convenient. The hotel covers a large area, parking is very convenient, and it is within walking distance to the tide watching park. The hotel's river view room can watch the tide directly in the room, and there is also a tide watching platform on the second floor. The breakfast variety is quite rich and the taste is good.

The location is first-class, and the room can directly see the Qiantang tide, which is very powerful. The room is also very good. There is even such a brochure. I still recommend the balcony view room, where you can see the tide It is very close to the attractions and free parking

A psychedelic hotel with uneven service attitude. The welcoming guy was warm and considerate and helped us carry our luggage and sent us to the check-in place. After checking in, no one cared. There were 3 people standing in the lobby, and no one showed us how to go up the elevator. There was no reminder for the morning shift, and no one helped with the luggage (there were old and young families with big and small bags). I wanted to get into the room quickly to make corrections and rest, so I didn't care about asking someone to get into the room. I reluctantly gave a star for the smiling greeting of the cleaning lady I met in the corridor. It seems that one of the rooms given is a mahjong room. As soon as I entered the room, there was a smell of smoke. I called the front desk to ask for a change of room, and they said that there were only other floors. Either let the aunt come to remove the smoke, considering that the other room was for the elderly, and it was not convenient to take care of it on the 2nd floor, so let the aunt come to remove the smoke. The aunt came in empty-handed and asked if you wanted to remove the smoke? We told her that there were no tools and asked how to remove it. She replied that the only way was to open the window for ventilation, and there was no other way!!! We explained to the aunt that we had children and the smell of smoke was not good. The aunt just asked, "I called them from another building, I don't know, do you still remove the smoke?" I wanted to put my luggage away and go out. After a long time of dealing with a room, the attitude was still the same. I went downstairs to the front desk directly. The front desk may have changed the solution of either the 6th floor or smoke removal on the previous phone call to wait for half an hour to clean out the room on the same floor. We waited the same way, so we simply waited for the room to be cleaned out before going out to play. This was another long half an hour. After waiting for almost an hour, we went to the front desk to ask, and they hurriedly rushed out a room. Once we went in, we really didn't want to say anything. Because we repeatedly emphasized that there were children and there should be no smell of smoke, it was indeed much better when we went in. But the design of this room type is really speechless. All the TVs and seats are not facing each other! ! As shown in the picture! If this is how I feel from the beginning, no problem, I will just put up with it for one night. After so many things happened before, I was given such a room. The service of this hotel is... I can't complain. I waited from 2 o'clock to 5 o'clock just for a room. It was really annoying. Because it was just one night, the children and the elderly were also waiting to go out, so I didn't bother. But I really don't have any thoughts about this hotel anymore. This is the first time I can't help but want to give a bad review to a hotel! The fan in the room is broken, the window is only half open, and the TV needs to be tilted to watch. I have to say that the other room is still upright, which means there are still good ones. The attitude and method of handling things are really not praiseworthy! So as I said at the beginning, the psychedelic service depends on your luck! ! A frustrating journey!