SKYBIRD Hotel Reviews
SKYBIRD Hotel
NO.9 Haixiu East Road, Haikou, ChinaView Hotel Details
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1 night
SKYBIRD Hotel Guest Reviews
4.8/5
Amazing
3127 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(3127)
Positive reviews(3080)
Reviews with photos/video(1154)
Friendly front desk staff(353)
Tasty coffee(343)
Delicious breakfast(293)
Easy to get around(192)
Convenient for shopping(88)
Well designed(68)
Located in the city centre(57)
Negative reviews(47)
Lim Pek
Comfortable twin room
Stayed in 2024年5月
Friends
18 review
Posted on 2024年5月11日
Fantastic room for the price but location a little off for that area! GPS failed to locate the place…..
Response from Property: Sorry for not being able to give you a clear location. You can find our address on the booking platform, or locate the south parking lot of Jiahong(SKYBIRD ) Hotel, or call us!
User 888
Comfortable twin room
Stayed in 2024年5月
Friends
3 review
Amazing
Posted on 2024年5月22日
The hotel is clean and comfortable, the coffee is nice. Receptionist is helpful and friendly.
Response from Property: Thank you for your recognition of our service. With a complimentary cup of coffee in each room, we offer a wide variety of coffees, with new releases every season, so you are welcome to try again.
Guest User
Business Class King Room
Stayed in 2024年4月
Couples
1 review
Outstanding
Posted on 2024年4月25日
Very clean and well located. Staff are extremely helpful and friendly. Opposite hotel has a mall and supermarket. The streets at the back of the mall has many local restaurants.
Response from Property: Thank you for your appreciation, it is a pleasure to serve you. The location of the hotel, the surrounding facilities are complete, very suitable for traveling friends. Looking forward to your visit again! Hotel manager , Julie Du
Yoke Kum
Comfortable twin room
Stayed in 2024年4月
Family
2 review
Great
Posted on 2024年4月25日
Excellent customer service. Staff are friendly and helpful.
Response from Property: Thank you for your praise, we have had a wonderful time together, and we look forward to your coming back to Haikou and staying with us again. hotel manager, Julie Du
Guest User
Parent Child Room
Stayed in 2024年1月
Family
1 review
Outstanding
Posted on 2024年2月2日
Location is very convenient. The buildings besides the hotel are quite old and some are vacant. But there is a shopping mall and Wan Hao supermarket at the opposite road of the hotel. Overall it is still value for money.
Response from Property: Thank you for your favorable comment, the hotel is newly renovated, the location is excellent, travel and shopping is very convenient. Looking forward to seeing you again! Hotel manager Julie Du
Lucas
Business Class King Room
Stayed in 2024年5月
Friends
1 review
Great
Posted on 2024年5月29日
location is great
staff were friendly
Free coffee per night stay
water pressure not strong
not sure if only my room do not hav refrigerator
toilet bowl was clogged， plumber clear it in minutes
Response from Property: Thank you for your recognition of our service, some rooms in the hotel are equipped with refrigerators, we can upgrade your room if you need. As for the water pressure problem you raised, we have checked the water pressure of your floor, which may be unstable for a short time during the check-in peak. Now we have solved the problem, thank you for raising it. Looking forward to serving you again! hotel manager Julie Du
seeryan
Comfortable single room
Stayed in 2024年5月
Family
2 review
Great
Posted on 2024年5月28日
Very friendly and good service by the hotel management and housekeeper. They even helped to heat up our food and provide cutlery for our needs, this is surely a recommended hotel for stay.
Response from Property: Thank you for your recognition of the hotel service, I am glad that we have provided you with a pleasant journey, looking forward to seeing you again! hotel manager Julie Du
Anonymous User
Comfortable single room
Stayed in 2024年5月
Couples
10 review
Posted on 2024年5月27日
Mostly local TV channels and there's no fridge in the room. Overall a decent stay for a night.
Response from Property: Thank you for your stay, the hotel currently only has local TV channels, international channels are not supported. The hotel is conveniently located near a movie theater and a mall. Looking forward to coming again!
Guest User
Business Class Twin Room
Stayed in 2024年4月
Couples
1 review
Amazing
Posted on 2024年4月25日
Excellent front desk service. Room was clean. Good location to a few shopping malls on the opposite side of the hotel. Quite near train station. Serve good welcome coffee.
Response from Property: Thank you for your recognition of the hotel and your love of the coffee provided by the hotel. I will always maintain high quality service, and the coffee provided by the hotel will be every season, looking forward to your visit again. Hotel manager, Julie Du
Guest User
Business Class King Room
Stayed in 2024年4月
Solo travellers
1 review
Amazing
Posted on 2024年4月23日
The staff were very helpful and responsive to my needs, guiding me with travelling around on Didi, pointing to local food and preparing great round of complimentary coffee every morning upon request.
Response from Property: We are honored to make your travel life a wonderful memory, and we are always committed to providing excellent service and delicious food. Thank you for your recognition and look forward to seeing you again! Hotel manager , Julie Du
Louisa
Business Class Twin Room
Stayed in 2024年4月
Family
9 review
Outstanding
Posted on 2024年4月30日
Very nice hotel, great location and very clean. Beds were very comfortable and rooms were spacious.
Response from Property: Thank you for choosing our hotel, which is located in the center of the city, convenient for dining and shopping, perfect for travelers. Looking forward to your visit again! hotel manager, Julie Du
Guest User
Business Class Twin Room
Stayed in 2023年10月
Couples
1 review
Outstanding
Posted on 2023年10月22日
Lovely hotel for a budget traveller
New and clean with free breakfast
Service is excellent : staff very helpful and friendly
Help us to use our wechat as we are new and unfamiliar
Will highly recommend this hotel
Also come wirh free breakfast and a free cup of coffee any time of the day
Im very impressed
Special mention must be given ti the following staff : excellent service
Daisy; Lauren, yen siow ling and suow Tang
Response from Property: Dear customer, Thank you for your recognition of the hotel's service, the hotel's breakfast menu is updated daily, you can taste the local specialties of the cuisine, we serve coffee also has a rich menu choice. Thank you for your recognition of the hotel staff and look forward to seeing you soon! General manager: Julie Du
Guest User
Parent Child Room
Stayed in 2024年4月
Family
8 review
Amazing
Posted on 2024年4月14日
Convenient location n friendly staff. Near to eating places, people park n there are some small malls nearby
Response from Property: Thank you for your recognition of the hotel service, the hotel has spacious parking, shopping and dining are very convenient. Looking forward to your visit again! Hotel manager: JulieDu
Andre
Business Class King Room
Stayed in 2024年3月
Family
10 review
Very Good
Posted on 2024年3月21日
Just opposite rows of shops and mall. Breakfast variety a bit limited. Room of reasonable size and clean.
Response from Property: Dear customer: Hello! Thank you for taking the time out of your busy schedule to share your accommodation experience. Thank you for pointing out our shortcomings and allowing us to improve better. As hotel employees, we provide the most thoughtful and meticulous service to every guest, bringing valuable experiences to every guest. We look forward to your next stay. Respondent: Julie Du, Hotel General Manager
Lizz88
Business Class King Room
Stayed in 2024年2月
Solo travellers
9 review
Outstanding
Posted on 2024年2月14日
What a lovely, clean, well maintained and safe hotel. The staff was very helpful and friendly. Thank you!
Response from Property: Thank you for your love and recognition of the hotel, looking forward to your visit again! Hotel Manager : Julie Du
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