Song Hotel Guilin

Normally, you can reach the hotel within an hour from Guilin West. This is Sunac's hotel group located in Yanshan. The master said that this is a new district and many universities have moved here. The hotel is surrounded by mountains and rivers, and the elements of the Dong ethnic group are embedded in this landscape. The details are everywhere but not inconsistent. Because it was Qingming Festival, the weather was not very sunny, and the photos were a bit gloomy, but I was amazed by it since I entered the hotel group. The hotel is surrounded by mountains and rivers, birds and flowers, and it just rained heavily in the morning. The temperature is moderate and the air is particularly fresh. The hotel service is online throughout the whole process. The front desk lady introduced the package in detail. The room was ready very early, and a box of fireworks was given to the children. Butler Yao Yao added WeChat to provide caring service around the clock. When he encountered heavy rain in the aquarium, he tracked the whole process and sent a car to deliver an umbrella. He returned to the hotel to deliver ginger tea. He was meticulous in all aspects. I booked a two-bedroom villa, which is very large and clean, with a wide view and a very OK scenery. The room is a duplex, with a tea room, microwave and refrigerator, and the bathroom uses L'Occitane, and drinks are free. There is a battery car to pick up and drop off at any time to the room. Breakfast is on the first floor of the hotel, but the buffet and heated swimming pool are in the hotel next door (Shiboge), which also has a battery car to pick up and drop off at any time. The hotel is great overall. Although I missed the sunshine these few days, staying here can make people feel relaxed and happy. It is great to rest and vacation 👍

Someone asked me why I write reviews so seriously? Every time I travel, I always encounter various situations. It is not only a good memory, but also a practical sharing, which may help you who are still choosing, or you who are hesitating, or the business that needs improvement. Overall, it is wise to choose Songpin during the May Day holiday. The hotel area is large and the facilities are complete. Even if you do not leave the hotel, it is enough to play for 2-3 days. Transportation: It is a certain distance from the high-speed rail station, and it is more convenient to drive there. There are multiple parking lots with ample parking spaces. There are battery cars in the hotel for pick-up. You have to wait for about 10 minutes during peak hours, but it is still quite fast at other times. Environment: The hotel was originally owned by Wanda. It was acquired by Sunac around 18 and 19, and a hotel group and amusement park were developed. It has a large area and an artificial lake. The distant view is the typical karst mountain scenery of Guilin. Although it is not as beautiful as the Ten-mile Gallery in Yangshuo, it also has certain characteristics. The hotel group is divided into Shiboge and Songpin. Songpin has more than 90 different villas in Chinese style, which are quite distinctive. Service: From the beginning of check-in, it is generally thoughtful and convenient. The front desk staff actively added WeChat, provided butler-style service, and answered questions, guided, and booked cars in a timely manner. The hotel supplies are also very generous. A box of bottled water was directly brought to the room to ensure a box of water per day. Disadvantages: The service details need to be benchmarked against the international five-star level, such as the time for booking bamboo rafts by phone, which was wrong twice. Some waiters are not familiar with the surrounding roads, etc. Facilities: In terms of room supplies, the most complained thing is the disposable slippers, all of which are size 43, regardless of gender, or children's. It is very unfriendly to girls, and this aspect can be completely improved. Other supplies are basically complete and tasteful. Dining: Songpin Buffet Restaurant is in Huli, with good scenery. Unfortunately, it only opens breakfast during the May Day holiday, and dinner is arranged at Shiboge. Although there are battery cars to pick up and drop off, there are more people, and the products are also average (basically frozen ingredients), and the experience is not very good. Entertainment: Since the package was ordered, 4 bamboo rafts and tickets to two parks have been included. Bamboo rafts need to be booked one day in advance. In fact, they are electric boats that can seat about 10 people. It is a good experience to browse on the artificial lake for 20 minutes when the weather is good. As for the evaluation of the two Sunac Parks: Sea World is better than expected, there are more animals than expected, and there are many feeding projects (although the price is expensive); Happy World is suitable for children, and it is not very attractive to adults. Many restaurants and stores around are closed, so it is not very popular. The popularity during the May Day holiday is average, and I hope it will get better and better. Travel photography: The Platinum Travel Photography I gave away feels so-so. Maybe the merchant saw that we didn't put on makeup or change into designated clothes, so they sent us a temporary photographer. I am not familiar with the hotel enough, and the experience is not very good. But I understand the difficulty of the May Day peak season, so I didn't complain and bought all the few photos. I hope I will do it more attentively in the future.

The room is large and the public area is very nice, but the breakfast is not satisfactory for this price. Despite this, the hotel's front desk manager Yao Yao took good care of us in all aspects. Thank you very much for Yao Yao's enthusiastic service! It would be better if the quality of breakfast can be improved next time!

The room is very nice. The facilities are relatively new. There are many hotel activities. The service is also very good. The housekeeper Yao Yao is very warm and thoughtful, and the communication is also in place. He helped us book a lot of interesting activities. Great hotel

The room is large, decorated in Chinese style, very clean and tidy, with two toilets, good service attitude, and the shuttle bus is very convenient and available on call. The hotel scenery is very beautiful and very suitable for vacation and rest

The hotel is really beautiful, with a lot of activities, such as bamboo rafting, kayaking, praying for blessings and setting off lanterns, setting off fireworks at night, swimming, catching loaches, etc. It was really fun to bring the children to play, and the feeling of vacation was full. This is not a tour, but a real vacation. The whole family praised it. I have recommended it to many friends. Thanks to Qin Dongdi, the service is meticulous and patient, and the response is timely. The free upgraded lake view room is really beautiful. You can see the mountains and rivers of Guilin every day when you open your eyes. It feels so good to live in a painting. During the May Day holiday, when there were people everywhere, the hotel experience was really good. Except for the breakfast, you can feel that there are quite a lot of people. Usually, because the hotel is too large, there are few people in each entertainment area. There is a feeling of being a private room every day. I will come again next time and will recommend more friends to come.

The first room had a strong dog smell. After changing to another room, there were many small flies and cockroaches next to the bathroom. After taking a shower, I took a towel and used it for a long time, but found that it was dirty. The hotel's solution to this was to delay our check-out until 1pm 🙄

Overall it's very good, the sanitary services are quite satisfactory, Yao Yao contacted the shuttle bus and other services ~ very attentive. Guilin Songpin is really worth staying, and the elderly are also very satisfied, and will come again next time