Seclusive Hotel · Guilin

Except that the room is a bit small and the air conditioner cannot be adjusted, other aspects are pretty good.

The environment is very comfortable. It is very convenient to be in Vientiane City. I stayed for two nights. The service of the lady at the front desk is also very good. She can solve the problem in time. Thank you very much. I will stay in seclusion next time I come to visit

The location is good, the transportation is convenient, the room is hygienic and comfortable, the service staff is very enthusiastic and willing to provide all kinds of help, the scenery outside the window is good, the air is very fresh, and the room decorations are also very distinctive. It is rare for such a satisfactory hotel. I can give a five-star rating. It is really recommended!

Service: It's very bad. I travel for leisure. For the first time in more than 20 years, I lived in a business hotel that turned off the central air-conditioning control in the middle of the night. People who never give a bad review gave a bad review. The reason given by the hotel is that the entire floor on the 4th floor is unified. Switch, if the air conditioner is turned off in one room, all must be turned off before it can be turned off. This is the first time I have seen such a ridiculous saying all over the country. I don’t know why there is no bad review for this hotel. I came to Guilin for tourism, and it was the first time I slept in the heat. Wake up, the business is closed in the middle of the night, call the housekeeper, the housekeeper said that after 8 o'clock, contact the people in other rooms to discuss whether the air conditioner can be turned on, it is more than 30 degrees, and I can hardly breathe! The button of the air conditioner cannot be pressed. This is the first time I have seen a hotel that can control the air conditioner in each room, and it is turned off in the middle of the night. Is it because the commercial electricity in the shopping mall is reluctant to use electricity? ? Friends who are afraid of heat, avoid this place!

I won’t stay here again! It is sad that the luxury hotel that was a treasure trove to colleagues has been reduced to a convenience hotel many times. The last two stays have affected my mood, so I must complain. Although the price is lower, the original housekeeping service is gone, the original cleanliness is gone (the hygiene in the rooms and public areas is much worse), and even the drinking water has been replaced by unknown cheap water. I used to be cordial and warm. The female manager has also been replaced. The procedures in the lobby are disorderly and chaotic. If you need room service, it won't come for a long time. There is obviously a shortage of manpower. It seems that the current price is not cost-effective. No wonder my colleagues don't live here anymore. I hope your company will reflect carefully, otherwise there will really be fewer and fewer regular customers, and the popularity will become worse and worse.

The room feels that the sanitation is not in place and has a peculiar smell. The location is better. Convenient for eating and shopping.

The hotel is next to KFC in Vientiane City. It is very convenient to eat and drink. The little brother at the front desk is very nice. We picked it up when we couldn't find it. He also introduced us to the scenic spots and routes of Guilin. The service is superb, and there will be good night sweet soup when you come back in the evening. It is recommended to cancel the afternoon tea, it is too simple.

For business travel, the location is in the Vientiane City business district. The disadvantage is that the room is mainly facing north, and it is a bit humid. Due to the location, there is no self-service breakfast, which can be ordered and delivered to the room.