Guangzhou Hehui Hotspring Hotel

Environment: Area A is close to the lobby, swimming pool, and restaurant. Area B is the hot spring area. If the weather is cold, there is a direct access from Area A to Area B. It's not bad. There is an infinity pool. The weather is cold and the water is very cold. There is nothing fun nearby. There is also an outdoor playground, but I didn't go there even when it rained. Child care area: There is a care area for children. It is more suitable for younger children to play. Hot spring♨️: There are many pools. It has rained recently, and there are many open-air pools with shade. There are also more than 10 small pools, and there is one every two steps. They are not very big. There are fruits, ginger tea, and monk fruit tea. Soaking in hot springs can replenish water in time. The female guest had a very bad experience as soon as she entered. A stench hit her face, just like the smell of toilet poop. It was the same smell on the first and second days, and she wanted to vomit. Don't the staff have a sense of taste? The 4 points for hygiene are because of this. Praise: The housekeeper Muyu answered my questions patiently. If there is a problem, it can be solved immediately, which is very in place. Room: Two pools of hot spring water are provided, so the children can play in the water in the room at night, and can go back to the room to soak in another pool after breakfast. There was no children's toothbrush at the beginning, and the room service center needed to deliver it. It is close to the swimming pool, and there is a loud sound when the door is opened. After closing the door, the sound insulation effect is very good. You can sleep in. Dinner: There are a full range of varieties, and there is also a small children's area where children can eat and play. Breakfast: The sweets are delicious and there are many varieties.

Service: From check-in, dining, to the staff along the way, the attitude is proactive and friendly. The housekeeper always reminds you of various activities and benefits. It is really suitable to bring your baby here! Hygiene: There is no peculiar smell in the room, it is quite clean, and the most feared thing about staying in a hotel is hygiene. Environment: The air environment is very good. It is right to come here to breathe oxygen during the holiday. It happened to rain on the first day and did not go out outdoors. I stayed in the children's area to play. The staff also arranged activities for them such as throwing circles, and the children had a lot of fun. Remember to wear socks to enter the indoor play area, and buy a pair of 15 on the spot. Dinner and breakfast are included in the hotel package. We arrived early for dinner to avoid the peak. It was supposed to start at 5:30. The housekeeper just asked, and I said that there were a lot of people at the door now, so she reminded the staff to open the door five minutes earlier. The food is just standard. I think it is good to include it. There will be no large-scale queues for food. Breakfast may be more concentrated, and there are relatively more people, but the waiters basically respond to needs in a timely manner. I have stayed in many hot spring hotels. The overall experience this time was really good. Although the weather was bad, the details during the stay were really good. I will come again next time. I hope the hotel can continue to maintain this.

This time we stayed in the Funny Bugs Family Room. The room was decorated with childlike fun. The children liked it very much. There was also a small tent 🏕️ for the children to play. It was pretty good. The toiletries in the room were all packaged with funny bugs cartoons, so cute! There were also welcome fruits and free drinks in the refrigerator. The only unreasonable thing about the room was that there was no place to change clothes in the bathroom. The floor was wet after taking a shower, and it was not very good to change clothes in it. I hope it can be rectified. The hotel staff are warm and polite, with a good attitude, especially the housekeeper Maggie, who is thoughtful and will remind you of the hotel's activities, facilities, and dining times at each time period, and patiently answer questions. The view of Baishuizhai Waterfall on the 7th floor of the hotel is first-class 👍

It was a very satisfying trip. The hotel facilities are relatively new, the staff are very enthusiastic, the service is in place, the housekeeper Amber is also responsive, the restaurant ingredients are generally fresh, the parent-child room is very childlike, the private hot spring pool is quite private, there is a large lawn when you open the door, and there are children's play facilities. The children can also have fun when they grow up. In short, I am quite satisfied with all aspects.

Customer service Xinxin answered all questions~ The baby had a lot of fun in the hotel. The room was clean and spacious. The childcare project was great, and the adults could rest But there are still some areas that can be improved~ There are many passages between the various projects, including the doors of other people's rooms. The movement lines can be optimized, and there are also views to see outdoors

The staff upgraded the deluxe room for free, which is not much different from the picture effect, and the environment and sanitation are also good, not very old. The room can also overlook the Baishuizhai Waterfall, and the view is good. It happened to rain when I came, but fortunately some of the outdoor hot spring pools still have tiles to cover the head. I didn't get wet. Parent-child facilities are also good, with a relatively large children's activity area and custody services, so adults can soak in hot springs without worry. In terms of catering, there are many types of buffet breakfasts, many restaurant locations, and there are also areas for children's activities, so the children are still very satisfied. In addition, it is also convenient to order takeout from the hotel. Overall, it is good. I hope it can continue.