LAN Language Hotel (Guangzhou Yongqing Square Shangjiu Pedestrian Street store) Reviews
LAN Language Hotel (Guangzhou Yongqing Square Shangjiu Pedestrian Street store)
No.15, Twelve Fu West Street, Guangzhou, ChinaView Hotel Details
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LAN Language Hotel (Guangzhou Yongqing Square Shangjiu Pedestrian Street store) Guest Reviews
4.4/5
Very Good
1551 review
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All Reviews(1551)
Positive reviews(1463)
Reviews with photos/video(421)
Easy to get around(326)
Close to metro(231)
Friendly front desk staff(151)
Convenient for shopping(98)
Small room size(81)
Many dining options(78)
Tasty coffee(33)
Negative reviews(88)
Frederick
Superior Double Room
Stayed in Apr 2024
Couples
5 review
Outstanding
Posted on Apr 18, 2024
Near to attractions, and also mrt station, and many nice food around this area
Response from Property: Dear guests, the hotel is located in Yongqingfang Street, adjacent to Shangxiajiu Pedestrian Street, Huangsha and other scenic spots. Since its opening in 2020, the hotel has received tens of thousands of tourists. Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
Jeff 3131
Discount Double Room
Stayed in Apr 2024
Couples
5 review
Posted on Apr 23, 2024
LOUSY HOTEL，TERRIBLE. NOT AS ADVERTISE.
Response from Property: Thank you very much for your feedback and for taking the time to inform us of your shortcomings so that we can improve. We apologize for any inconvenience caused. We always insist on placing the value of our guests in an unshakable position. The hotel attaches great importance to your feedback. The failure to serve you well during our stay is due to our inadequate work. On behalf of all staff, we sincerely apologize to you and thank you again for your feedback, which is a motivation and promotion for us. Sincerely invite you to stay at our hotel again, so that we have the opportunity to make up for our shortcomings. Looking forward to your next visit
TaiTai014
Superior Double Room
Stayed in Dec 2023
Friends
14 review
Posted on Dec 7, 2023
The hotel is in a very good location in the old town (if this is what u are looking for) but it's extremely dirty and smelly, it seems like they didn't maintain it for years.
The carpet in the hallway is very dirty and dusty (I honestly don't think they vacuumed it for years) the room stinks of cigarettes and when I told it to the staff it seemed like she is very used to this complaint and just offered to spray it with those cheap toilet "refreshers" after that the room smells even worse.
The shower was full of hairs of someone else and the glass was very dirty.
The staff doesn't speak any English (but this is common in China)
Honestly this hotel was one of the worst I ever stayed in, I have no idea how they can get such a high rating.
I highly recommend to avoid staying there.
Dirty old hotel, doesn't worth it....
Response from Property: Dear guest, thank you for your feedback on the hotel! We deeply apologize for your valuable feedback during your stay at the hotel, which is very important to us. We will continue to improve and improve. We apologize for not providing you with a perfect stay experience. We will immediately rectify and strengthen our investigation of the issues you raised. The hotel is located in the Yongxingfang Street area, adjacent to scenic spots such as Shangxiajiu Pedestrian Street. Since its opening in 2020, the hotel has received tens of thousands of tourists, If you have any questions during your stay, you can always contact us. The hotel room service center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your next visit and wish you a happy day!
YapIvy
Superior Double Room
Stayed in Apr 2024
Couples
1 review
Posted on Apr 3, 2024
Overall experience average
Response from Property: Thank you very much for your feedback, and thank you for taking your valuable time to inform us of the shortcomings so that we can improve, we are very sorry. We always insist on putting the guest value in an unshakable position, the hotel attaches great importance to your feedback, during the stay failed to serve you, it is our work did not do, on behalf of all the staff to apologize to you, thank you again for your feedback, which is a spur and promotion for us. We sincerely invite you to stay at our hotel again, so that we can have a chance to make up for the shortage. We look forward to your coming again
heiDDer
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
2 review
Posted on Apr 18, 2024
Well located, within close range of attractions.
Efforts have been put into decorating the lobby/reception area. The building has been remodelled partially (worn out door frames and skirting), but overall fine. The only thing that will keep us from coming back is the foul smell surging from the bathroom. Housekeeping came to “fix” it when we asked to change rooms, but it was only temporary. We even had to buy air freshener and wear a mask at times. Maintenance should consider replacing the hotel’s entire drainage system. Entering the room felt like walking straight into the sewer.
Response from Property: Thank you very much for your feedback and for taking the time to inform us of your shortcomings so that we can improve. We apologize for any inconvenience caused. We always insist on placing the value of our guests in an unshakable position. The hotel attaches great importance to your feedback. The failure to serve you well during our stay is due to our inadequate work. On behalf of all staff, we sincerely apologize to you and thank you again for your feedback, which is a motivation and promotion for us. Sincerely invite you to stay at our hotel again, so that we have the opportunity to make up for our shortcomings. Looking forward to your next visit
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 19, 2024
Mostly all the staffs very helpful, they let us order Taobao and put at the receptionist even we haven't back to gz. The location is very great, close to huangsha metro station and old town pedestrian street, also there's Michelin noodle restaurant around the hotel. Overall, the price is quite worthy.
Response from Property: THANK fo you！！❀
Thorsten
Discount Double Room
Stayed in Mar 2024
Couples
5 review
Very Good
Posted on Mar 31, 2024
Non-smoking rooms are not really non-smoking (ashtrays provided, no non-smoking signs), otherwise great hotel. Modern and - apart from smell of smoke - clean hotel.
Response from Property: Dear guests, the hotel is located in Yongqingfang block, adjacent to Shangxiajiu Pedestrian Street, Huangsha and other scenic spots. Since its opening in 2020, the hotel has received tens of thousands of tourists. Thank you very much for your favorable comments on our hotel, and we will make persistent efforts to live up to your favorable comments. Thank you again for your affirmation of the hotel. I look forward to coming again and wish you a pleasant trip.
Guest User
Superior Double Room
Stayed in Mar 2024
Couples
5 review
Outstanding
Posted on Mar 28, 2024
Close to a metro station, perfectly clean, friendly and helpful staff, there are many food options 24/7 around,
Response from Property: Dear guests, the hotel is located in Yongqingfang block, adjacent to Shangxiajiu Pedestrian Street, Huangsha and other scenic spots. Since its opening in 2020, the hotel has received tens of thousands of tourists. Thank you very much for your favorable comments on our hotel, and we will make persistent efforts to live up to your favorable comments. Thank you again for your affirmation of the hotel. I look forward to coming again and wish you a pleasant trip.
Guest User
Discount Double Room
Stayed in Mar 2024
Solo travellers
4 review
Outstanding
Posted on Mar 23, 2024
This is by far the best hotel I’ve stayed in. Spacious, clean and very good service. I arrived way before check in time and they accommodated that.
Definitely coming back again.
Response from Property: Dear guests, the hotel is located in Yongqingfang block, adjacent to Shangxiajiu Pedestrian Street, Huangsha and other scenic spots. Since its opening in 2020, the hotel has received tens of thousands of tourists. Thank you very much for your favorable comments on our hotel, and we will make persistent efforts to live up to your favorable comments. Thank you again for your affirmation of the hotel. I look forward to coming again and wish you a pleasant trip.
Alex
Superior Double Room
Stayed in Mar 2024
Solo travellers
2 review
Very Good
Posted on Apr 18, 2024
Nice hotel for the price, in historic area of Guangzhou. There are eating places around. Good massage shop few doors away. Mall with Decathlon nearby.
Response from Property: Dear guests, the hotel is located in Yongqingfang block, adjacent to Shangxiajiu Pedestrian Street, Huangsha and other scenic spots. Since its opening in 2020, the hotel has received tens of thousands of tourists. Thank you very much for your favorable comments on our hotel, and we will make persistent efforts to live up to your favorable comments. Thank you again for your affirmation of the hotel. I look forward to coming again and wish you a pleasant trip.
Anonymous User
Discount Double Room
Stayed in Apr 2024
Friends
3 review
Outstanding
Posted on May 11, 2024
Convenient location and helpful staff. There is a large shopping centre nearby.
linasakhno
Discount Double Room
Stayed in Aug 2023
Solo travellers
2 review
Posted on Sep 9, 2023
This hotel looks much better on the photo than in reality. It was dirty with a tiny window that faces to a wall. Staff is not too helpful, lazy and slow
Response from Property: Thank you very much for your feedback and thank you for taking the time to let us know the shortcomings so that we can improve, we are very sorry. We always insist on putting guest value at an unshakable position. The hotel attaches great importance to your feedback. Our failure to serve you well during your stay is because we did not do our job well. On behalf of all the staff, we sincerely apologize to you. Thank you again. Your feedback spurs and promotes us. We sincerely invite you to come and stay at our hotel again and give us the opportunity to make up for the shortcomings. welcome next time
jasmine
Superior Double Room
Stayed in Mar 2024
Couples
2 review
Posted on Apr 1, 2024
The hotel is small and the corridor of the hotel is smelly but the location is good.
Response from Property: Thank you very much for your feedback, and thank you for taking your valuable time to inform us of the shortcomings so that we can improve, we are very sorry. We always insist on putting the guest value in an unshakable position, the hotel attaches great importance to your feedback, during the stay failed to serve you, it is our work did not do, on behalf of all the staff to apologize to you, thank you again for your feedback, which is a spur and promotion for us. We sincerely invite you to stay at our hotel again, so that we can have a chance to make up for the shortage. We look forward to your coming again
N
Superior Double Room
Stayed in Feb 2024
Solo travellers
9 review
Great
Posted on Feb 12, 2024
Good location in an Old Town, and conveniently near the subway. Good service as well
Response from Property: Dear guests, the hotel is located in Yongqingfang block, adjacent to Shangxiajiu Pedestrian Street, Huangsha and other scenic spots. Since its opening in 2020, the hotel has received tens of thousands of tourists. Thank you very much for your favorable comments on our hotel, and we will make persistent efforts to live up to your favorable comments. Thank you again for your affirmation of the hotel. I look forward to coming again and wish you a pleasant trip.
Guest User
Discount Double Room
Stayed in Mar 2024
Friends
8 review
Very Good
Posted on Mar 18, 2024
Excellent location near Huangsha Ditie Station and Yongqingfang.
Response from Property: Dear guests, the hotel is located in Yongqingfang block, adjacent to Shangxiajiu Pedestrian Street, Huangsha and other scenic spots. Since its opening in 2020, the hotel has received tens of thousands of tourists. Thank you very much for your favorable comments on our hotel, and we will make persistent efforts to live up to your favorable comments. Thank you again for your affirmation of the hotel. I look forward to coming again and wish you a pleasant trip.
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