Guangzhou Hongzhou Century Hotel (Dongxiaonan Metro Station Customs Training Center)

Guangzhou Hongzhou Century Hotel (Dongxiaonan Metro Station Customs Training Center) Reviews

Guangzhou Hongzhou Century Hotel (Dongxiaonan Metro Station Customs Training Center)

No. 533 Xinjiao West Road, Guangzhou, ChinaView Hotel Details
Guangzhou Hongzhou Century Hotel (Dongxiaonan Metro Station Customs Training Center)
Guangzhou Hongzhou Century Hotel (Dongxiaonan Metro Station Customs Training Center)Guangzhou Hongzhou Century Hotel (Dongxiaonan Metro Station Customs Training Center)Guangzhou Hongzhou Century Hotel (Dongxiaonan Metro Station Customs Training Center)
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Guangzhou Hongzhou Century Hotel (Dongxiaonan Metro Station Customs Training Center) Guest Reviews

4.3/5
Very Good
423 review
Verified reviews
Location4.2
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(423)
Positive reviews(388)
Reviews with photos/video(24)
Friendly front desk staff(36)
Classy environment(30)
Large rooms(25)
Quiet & comfortable(10)
Perfect for business trips(7)
Limited dining options(6)
Stayed multiple times(4)
Convenient parking(4)
Negative reviews(35)
Oyun N
Business Room (2 beds)
Stayed in May 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Hotel staff is very friendly and helpful. I don’t speak any Chinese but we had no trouble communicating using apps. They are very eager to help and give recommendations. The front desk guy is very sweet and helped me with so many things. Also the cleaning ladies are very friendly and wonderful. The location of the hotel was perfect for me since I was in Guangzhou for textile sourcing. I will stay there again next time I come to Guangzhou. Thank you everyone at the Hongzhou hotel.
Response from Property: I am very pleased that you have had a pleasant time at our hotel. Your satisfaction and positive feedback are our greatest pride. We will use your suggestions and feedback as important references to improve service quality and facilities. Thank you for your support and enthusiasm. I hope to serve you again!
Kristiiee Lee
Business Room (2 beds)
Stayed in Apr 2024
Business travellers
7 review
1.0/5
Posted on May 5, 2024
This is the most bad hotel ever I been stay before. I booked 3 night, but at the end, I just stay one night & check out. The area are so busy with the linen business & full of motorcyclist around. The road is super jam. And around the hotel not even a mini mart or shop for food. Need to walk around 30 mins only can get food. And somemore need to cross a super busy road. The room had very bad smell. Lobby no Aircond. Room air conditioning also very bad. Not cold at all. The room smell so bad with cigarette smell. The laundry room is in so bad condition. No dryer & with just one washer. The washer when you see it, you won’t want to use it.. it’s a super bad hotel in Guangzhou. It’s bad conditions till I also no mood to take any pictures. The front desk also not equip with knowledge to assists the guest.
Response from Property: Thank you for your comment. The hotel is located in the largest fabric market in Guangzhou, adjacent to the textile city, which is very convenient for your business travel. The traffic jam you have encountered is caused by motorcycles transporting cloth in the surrounding market starting in the afternoon, with a slight congestion of 1-2 hours. The dining issue you mentioned is due to the breakfast service provided by the hotel located in the morning. Thank you again for your feedback. We will continue to improve and enhance the quality of our services. At the same time, we will also provide more information and assistance to our customers. Thank you for your visit, and I wish you a pleasant journey.
Lee Hwee Yeow
Featured Room - Double Occupancy
Stayed in Apr 2024
Business travellers
3 review
2.0/5
Posted on Apr 20, 2024
Hotel location is out and located at a distribution centre during night time very noisy due to vehicle horn. Also traffic jam every evening stay for 5 nights I walk back to hotel 4 night from nearby .
Response from Property: Thank you for your comment. The hotel is located in the largest fabric market in Guangzhou, near the textile city, which is very convenient for your business trip. The night noise you mentioned is loud, and there are few vehicles entering and exiting the surrounding market starting at 9 pm. The hotel rooms are on the 11th to 15th floors, and there is hardly any sound when closing the windows at night.Thank you again for your feedback. We will continue to improve and enhance the quality of our service. At the same time, we will also provide more information and assistance to our customers. Thank you for your stay, and I wish you a pleasant trip.
Nomundari
Featured Room - Double Occupancy
Stayed in Apr 2024
Business travellers
3 review
4.0/5
Very Good
Posted on Apr 26, 2024
Location is so hard. Cause it’s been locating near fabric store. It doesn’t near supermarket.
Response from Property: Thank you for your feedback. The hotel is located in the largest fabric market in Guangzhou, with two bus stops nearby, which is very convenient for business travel with you. Thank you again for your feedback. We will continue to improve and enhance the quality of our services. At the same time, we will also provide more information and assistance to our customers. Thank you for your visit, and I wish you a pleasant journey.
Jose Luis Puig
Deluxe Double Room
Stayed in Apr 2024
Business travellers
14 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Awesome place. Quiet and clean. Soft beds. Definitely I will repeat.
Response from Property: Dear guests, upon seeing your comments, our hotel friends are extremely happy. It is an honor to receive your evaluation of our service. We have always maintained a warm and sincere attitude towards serving our customers. The hotel is located in the bustling Zhongda Cloth Commercial Circle, and there is also Dongxiaonan Commercial Street nearby. The comfortable, quiet, warm, and simple accommodation space is a lifestyle that our hotel staff are committed to creating for you. We look forward to your frequent visits! Wishing you a happy life and good health
Guest User
Business Room (2 beds)
Stayed in Oct 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Great hotel
Response from Property: Dear guest, hello, thank you very much for your support to Xiaohong. Xiaohong always believes that a good reputation must come from the most sincere satisfaction of the guests. At the same time, Xiaohong is also honored to provide you with the best service. ! Xiaohong looks forward to having you come home often (^U^)ノ~
Kamal
Deluxe Parent-child Room
Stayed in Sep 2021
Business travellers
4 review
2.7/5
Posted on Sep 30, 2021
Cleaning is not that good
Response from Property: Dear Sir & Madam, Hello! Thank you very much for choosing Guangzhou Hongzhou Century Hotel as your stay for this trip and taking the time to comment in detail. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. Regarding your feedback, the hotel management attaches great importance to it and has launched corresponding investigation and accountability. , and have made serious and timely rectifications. We sincerely apologize to you again and hope to get your understanding! If you come to Guangzhou Hongzhou Century Hotel again, all the hotel staff will welcome you with the highest quality service and the most sincere attitude.
Guest User
Deluxe Parent-child Room
Stayed in May 2024
Family
9 review
3.5/5
Posted on Jun 2, 2024
I booked a family room. The room was spacious, but the hygiene of the whole hotel was so-so. First, when I checked in, I saw the stained white shirt of the waiter, and I was a little suspicious. When I entered the elevator, I didn't even want to turn on the air conditioner. It was stuffy! The trash can at the elevator entrance seemed like it hadn't been cleaned for a week. The bedclothes in the room were clean. The glass partition should be cleaned once a year. It's a waste of such a big room. When I booked the room, it was marked with a bathtub, but the room didn't have one. I asked the waiter, and he said there was none. I wanted to ask, why is there one in your pictures if there is none? It's hard to eat in the surrounding area. There are only stalls selling fabrics. It's very chaotic with heavy traffic. I was going to stay for two more days with my children, but I checked out the next day
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Response from Property: Dear Sir & Madam, Hello! Thank you very much for choosing Guangzhou Hongzhou Century Hotel as your place of stay for this trip and taking the time to comment in detail. I have already reported this issue to the head of the housekeeping department. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. Regarding your feedback, the hotel management attaches great importance to it, has initiated a meeting on related issues, and has made serious rectifications. We sincerely apologize to you again with our heart, and hope to get your understanding! Please come to Guangzhou Hongzhou Century Hotel again. All the hotel staff will welcome you with the best service and the most sincere attitude.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travellers
1 review
2.5/5
Posted on Apr 27, 2024
The stains are generally old and the electronic version is also slow. The carpets and seats in the room are stained. There are many mosquitoes and small insects in the room at night. I was covered with lumps.
Original TextTranslated by Google
Response from Property: Dear Sir & Madam, Hello! Thank you very much for choosing Guangzhou Hongzhou Century Hotel as your place of stay for this trip and taking the time to leave a detailed review. The carpet and chair you mentioned are stained, and the hotel has notified the customer service depar**ent to clean and replace them. Recently, Guangzhou has been raining a lot and there are many mosquitoes. The disinfection company has been notified to treat all rooms with insecticides. Close the windows in the room during the rainy season to prevent mosquitoes from entering your room, which will bring you a bad experience. We sincerely apologize to you again, and hope to get your understanding! Come to Guangzhou Hongzhou Century Hotel again, and all the staff of the hotel will welcome you with the best service and the most sincere attitude.
Yingluoyingshang
Featured Deluxe Room
Stayed in Feb 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on Feb 14, 2024
My trip to Guangzhou during the Spring Festival ended successfully. I stayed at Hongzhou Century Hotel for three nights and my sleep quality was super good! Looking forward to staying again, highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your support to Xiaohong. Xiaohong always believes that a good reputation must come from the most sincere satisfaction of the guests. At the same time, Xiaohong is also honored to provide you with the best service. ! Xiaohong looks forward to having you come home often (^U^)ノ~
Guest User
Business Double Room
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 26, 2024
I stay here every time I come on business trips. It's very quiet at night and the room is large. Sanitation: Very clean Service: The front desk staff is nice Facilities: Very complete, free parking
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to see your comments. We are honored to receive your evaluation of our services. We always serve our guests with enthusiasm and sincerity. The hotel is located in the prosperous Zhongda cloth business circle, and there is also Dongxiaonan Commercial Street nearby. The comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. We look forward to your frequent visits! I wish you a happy life and good health.
Anonymous User
Business Double Room
Stayed in May 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on May 15, 2024
Environment: The environment is relatively clean Service: The staff is very friendly and enthusiastic. If you have any questions, Ms. Yao at the front desk will answer them in detail. The only problem is that the road is very congested during rush hour.
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Guest User
Deluxe Double Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel is well-equipped and clean. The front desk and room services are in place. Any requirements will be met in a timely manner. The service provided by Little Bear is very good and enthusiastic.
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Response from Property: We are very glad that you had a pleasant stay in our hotel. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!
Anonymous User
Business Double Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel facilities are very complete and the stay is very comfortable. The front desk Xiao Xiong provided good service and was very patient and enthusiastic towards us. I give her a good review
Original TextTranslated by Google
Response from Property: We are very glad that you had a pleasant stay in our hotel. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!
Guest User
Business Double Room
Stayed in Apr 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Facilities: The room is well-equipped, the bed is big, and the space is large, so it is more comfortable to live in. The price-performance ratio is OK. Service: The service attitude is very good. If you need anything, just call and let the staff deliver it. The front desk lady Xiao Yao who answered the phone was very enthusiastic and talkative. It is very convenient to go to the fabric market nearby. Experience: Overall, I feel satisfied and will stay here again when I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guests, our hotel friends are very happy to see your review. We are honored that our service has been praised by you. We always serve our guests with enthusiasm and sincerity. The hotel is located in the bustling Zhongda Bupi Business Circle, with Dongxiaonan Commercial Street nearby. The comfortable, quiet, warm and simple accommodation space is the lifestyle our hotel staff are committed to creating for you. We look forward to your frequent visits! I wish you a happy life and good health