Lavande Hotel(Guangzhou Zengchen Xintang Metro Station Branch) Reviews
Lavande Hotel(Guangzhou Zengchen Xintang Metro Station Branch)
No.15 Dongkeng Sanheng Road, Guangzhou, ChinaView Hotel Details
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Lavande Hotel(Guangzhou Zengchen Xintang Metro Station Branch) Guest Reviews
4.8/5
Amazing
995 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(995)
Positive reviews(980)
Reviews with photos/video(56)
Classy environment(91)
Friendly front desk staff(91)
Easy to get around(46)
Large rooms(28)
Quiet & comfortable(26)
Perfect for business trips(24)
Comfortable bed(16)
Would stay again(14)
Negative reviews(15)
Anonymous User
Superior Queen Room
Stayed in Feb 2023
Business travellers
11 review
Outstanding
Posted on Feb 10, 2023
nice…
Guest User
Deluxe Double Bed Room
Stayed in May 2022
Business travellers
1 review
Outstanding
Posted on May 19, 2022
very well
kaikai123
Elegant Queen Room
Stayed in Mar 2024
Business travellers
34 review
Outstanding
Posted on Mar 15, 2024
The price/performance ratio is good, and there is also breakfast. It is also convenient to eat around.
Original TextTranslated by Google
Response from Property: There is a kind of encounter, without invitation, but with a clear understanding; Lai Xiaofu meets you unexpectedly. Lai Feng is committed to creating a first-class environment, neighborly service, and comfortable space for guests, so that you can truly feel "home" in Lai Feng , friends, we look forward to your next visit.
Anonymous User
Deluxe Big Bed Room
Stayed in Mar 2024
Business travellers
1 review
Outstanding
Posted on Mar 23, 2024
It is very comfortable to stay in your hotel, the service is satisfactory, and the facilities are complete👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel and wish you a pleasant journey!
Guest User
Deluxe Double Bed Room
Stayed in Feb 2024
Family
37 review
Outstanding
Posted on Feb 8, 2024
There were some minor problems during the stay, but the front desk lady patiently solved them and changed to a satisfactory room.
The toiletries of the Lefeng Hotel are relatively good. But the toilet is very peculiar, with a square toilet, so the general disposable toilet pad cannot be used. I have stayed in several Lefeng hotels in Guangdong, and all of them have foreign objects in the toilet seat. The last picture is what most hotels look like. It is recommended that the company can customize a unified disposable toilet pad to reduce the room change rate and the cost of changing the lid.
Original TextTranslated by Google
Response from Property: Dear, thank you for your praise and feedback. Welcome to visit our store next time.
Guest User
Deluxe Double Bed Room
Stayed in Jan 2024
Business travellers
4 review
Outstanding
Posted on Mar 24, 2024
The room is very comfortable and spacious, with complete facilities. The mattress is very comfortable to sleep on. There is a washing machine and laundry detergent. What surprised me most is that there are full floor-to-ceiling windows and a balcony, which is very considerate of travelers. It is also a beautiful bowl. The subway station is only about 10 minutes' walk away.
Original TextTranslated by Google
Response from Property: Thank you for your support. I feel great and all the fatigue from the day has disappeared! The cotton products in the rooms of Xiaoli Hotel are all star Asian cotton brand linens and international brand mousse mattresses. The prices of Xiaoli Hotel are very favorable and cost-effective. Join as a member to get more rights! Every customer is Xiaoli’s friend. If you like Xiaoli, come to Xiaoli often.
lalalee
Deluxe Double Bed Room
Stayed in Dec 2023
Couples
1 review
Very Good
Posted on Jan 3, 2024
The front desk service is good. The room is comfortable and clean. There are many delicious food around and it is convenient.
Original TextTranslated by Google
Response from Property: Dear host, thank you for staying at Lavande Hotel. We did not get your full five-point praise. It must be because we still have many shortcomings. We will correct it as soon as possible. We hope to give you a perfect stay experience next time. We look forward to it. Your visit again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travellers
3 review
Outstanding
Posted on Mar 12, 2024
Friendly front desk service and convenient parking
Original TextTranslated by Google
Response from Property: There is a kind of encounter, without invitation, but with a clear understanding; Lai Xiaofu meets you unexpectedly. Lai Feng is committed to creating a first-class environment, neighborly service, and comfortable space for guests, so that you can truly feel "home" in Lai Feng , friends, we look forward to your next visit.
Anonymous User
Elegant Queen Room
Stayed in Dec 2023
Business travellers
22 review
Outstanding
Posted on Jan 2, 2024
Very good. Clean and sanitary. Good environment. Convenient surroundings. Come here every time I go out. Especially the front desk service is also good. Intimate. There is a midnight snack across the street. Not bad
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel and wish you a pleasant journey!
Guest User
Deluxe Double Bed Room
Stayed in Feb 2024
Family
5 review
Outstanding
Posted on Feb 16, 2024
The service is very good, I will stay here again next time
Original TextTranslated by Google
Response from Property: Thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your recognition and support of us. We will definitely work harder and make better products. services.
Guest User
Panoramic Twin Room
Stayed in May 2024
Family
9 review
Great
Posted on May 30, 2024
The waiter has a good attitude and helps solve problems. The room is clean and tidy. However, the USB port on the bedside cannot be used and is loose.
Original TextTranslated by Google
Response from Property: Thank you for choosing Xiaolijia and taking the precious time to share your stay experience here. I am very sorry that this stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Yingchuanmaoxiong
Deluxe Double Bed Room
Stayed in May 2024
Solo travellers
18 review
Outstanding
Posted on May 6, 2024
The room decoration style is very good, the room is super comfortable, the front desk service is also very enthusiastic, everything is very good, very satisfied. Highly recommended! ! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Thank you for your support. I feel great and all the fatigue from the day has disappeared! The cotton products in the rooms of Xiaoli Hotel are all star Asian cotton brand linens and international brand mousse mattresses. The prices of Xiaoli Hotel are very favorable and cost-effective. Join as a member to get more rights! Every customer is Xiaoli’s friend. If you like Xiaoli, come to Xiaoli often.
yvonnehe2000
Deluxe Double Bed Room
Stayed in Nov 2023
Friends
5 review
Outstanding
Posted on Nov 20, 2023
Booked a room for relatives and friends, feedback was clean and hygienic, especially praised the room card for being cute 😂😂
Original TextTranslated by Google
Response from Property: Thank you for your support. I feel great and all the fatigue from the day has disappeared! The cotton products in the rooms of Xiaoli Hotel are all star Asian cotton brand linens and international brand mousse mattresses. The prices of Xiaoli Hotel are very favorable and cost-effective. Join as a member to get more rights! Every customer is Xiaoli’s friend. If you like Xiaoli, come to Xiaoli often!
Anonymous User
Panoramic Double Room
Stayed in May 2024
Couples
5 review
Very Good
Posted on May 5, 2024
The soundproofing is terrible. At 5pm, I heard the sound of AI sitting in the corridor. In the morning, there were door slamming bang bang bang. The cleaner knocked on the door opposite and I thought he was knocking on my door... I slept very uncomfortably.
Original TextTranslated by Google
Response from Property: Thank you for choosing Xiaolijia and taking the precious time to share your stay experience here. I am very sorry that this stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Anonymous User
Deluxe Double Bed Room
Stayed in Jan 2024
Business travellers
1 review
Outstanding
Posted on Jan 24, 2024
Good environment and sanitation! Good service.
Original TextTranslated by Google
Response from Property: Thank you for your support. I feel great and all the fatigue from the day has disappeared! The cotton products in the rooms of Xiaoli Hotel are all star Asian cotton brand linens and international brand mousse mattresses. The prices of Xiaoli Hotel are very favorable and cost-effective. Join as a member to get more rights! Every customer is Xiaoli’s friend. If you like Xiaoli, come to Xiaoli often.
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