Dusit Devarana Hot Springs & Spa Conghua Guangzhou Reviews

Response from Property: Dear valued guest,We truly appreciate you taking the time to share your thoughts about our place. It's our utmost pleasure to know that various aspects, from the comfortable rooms and the inviting swimming pool to the quality of our breakfast and food delivery service, met your expectations. The natural beauty around us, including the park by the river and the waterfall in the forest, indeed adds to the charm. Your recognition encourages us to keep maintaining and improving our services. Looking forward to having you with us again for more peaceful weekends away from the city.

Response from Property: Dear guest, we sincerely apologize for the unpleasant experience you had. Our staff's impolite behavior is unacceptable. We will immediately investigate this matter and take appropriate measures to ensure such incidents do not recur. We value your feedback and hope you will give us another chance to provide you with a better service experience.

Response from Property: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our colleague's service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

Response from Property: Dear Guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at Dusit Devarana Guangzhou. Feedback like yours is very valuable to us and enables us to monitor our service. We look forward to hearing from you and to welcoming you back to Dusit Devarana Guangzhou in the near future. Thank you!

Response from Property: Dear guests, thank you for choosing Duxitaili Hot Spring Resort, thank you for your recognition of our service. The hotel design is inspired by the ancient city culture of Lanna in northern Thailand, combined with traditional Thai cultural characteristics, and has a sense of hidden world. Spacious and comfortable rooms, you can lean on the railings and view the beauty of Thai Lanna architecture. At night, you can look up at the stars and moon and fall asleep with the breeze. Customer satisfaction is the basis of our development and continuous improvement of the driving force, we will, as always, committed to provide better and more intimate service for guests. We sincerely look forward to your visit again! Wish you a happy life!

Response from Property: Dear guest,We are truly overjoyed to receive your high praise and enthusiastic recommendation! Your two-day stay and the certainty of your return mean the world to us. Our team is committed to providing top-notch service, and we're glad you found them friendly, kind, and helpful. We can't wait to welcome you back and offer you another wonderful experience.

Response from Property: Dear guest,We truly appreciate your detailed and candid feedback. We are overjoyed to learn that you found our resort to be extremely tranquil, well-designed, and that you enjoyed the peaceful hot springs and fantastic rooms. It means a great deal to us that you recognized these aspects.However, we sincerely apologize for the shortcomings you pointed out. Regarding the vegetarian food options, we have taken note and will review and expand our menu to better cater to different dietary needs. The inappropriate choices in our Thai and international cuisine offerings are also being addressed, as we strive to provide more authentic and diverse selections. The background music in the hot springs was clearly a misstep, and we will immediately adjust the playlist to ensure it aligns with the serene atmosphere. As for the drained pool in the hot springs area, we understand it has marred the overall aesthetic. We are looking into solutions to either make it more presentable during the off-season or explore the possibility of year-round access.We are committed to enhancing every aspect of our resort to match the high standards that our guests deserve. We hope you will give us another opportunity to welcome you back and provide you with an even more exceptional experience.Thank you again for your valuable insights.

Response from Property: Dear guest, we are truly delighted to hear that you had such a wonderful experience with us! Thank you so much for your kind words about our service and food. We always strive to provide the best for our guests, and it's wonderful to know that we met your expectations.We'll also pass on your special thanks to Manager Jason Yan. His support clearly contributed to your enjoyable stay. We look forward to welcoming you back again in the future for another great experience!

Response from Property: Dear Guest,Thank you for choosing Dusit Devarana and for sharing your valuable feedback regarding your stay with us. We are deeply honored that you have given such positive evaluations across various aspects of our property, including the overall hotel style, environment layout, villa facilities, public hot springs, and services. Your particular commendation of Jason's personal attention is greatly appreciated, and we will certainly relay your praise to him. Knowing that his efforts have met with your satisfaction will serve as strong motivation for him to continue providing exceptional service.Once again, we extend our sincere gratitude for your support and trust in Dusit Devarana Hotel. Should you have any suggestions or requirements during your future travels, please do not hesitate to inform us at any time, as we stand ready to assist you in every way possible.

Response from Property: Glad you think so! We aim to create a wonderful experience for all our guests. Hope you had a great time here and look forward to welcoming you back again soon.

Response from Property: Dear guest ,thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our SPA and room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!