First room had panties on the floor by the bed. Second room had hair tie on the floor, filth on the bathroom floor and brown in the bottom of the toilet-and it was not a hard water stain. We got the run around at the desk—send an email, we received your email, we can’t find your email with the photos and written request to please thoroughly clean the room, hotel manager will be here in the morning, he was not, spoke to housekeeping supervisor who apologized, but was unable to resolve anything. Charged my card full price for both nights. Grrrr.