Seven Seas Hotel Life - Ultra All Inclusive & Kids Concept

I read every review before selecting this hotel (and I did not book a package through any provider). The trip started off to a different step but there is something different to this experience. Keep reading! Upon arrival the man at the gate could not find our booking but reception did and that felt great! A nice lady checked us in and another man helped us with our bags to our room. Great service! I had emailed the hotel ahead of our stay to see if there were any free upgrades available- cheeky I know, but we were celebrating my birthday and as a single mom, I had to try! Because why not? The hotel did respond that there was upgrades available but for a charge, which I expected, and they also informed me about some birthday packages, but I politely declined as this is not what I was interested in but great to be informed. We were placed in a room that has three single beds, so we ended up pushing two of them together (as it was only my young child and I). The balcony was nice size, and has a place to air dry your swim wear. This room overlooked the "relax" part of the hotel and the dinner area where they cook the food. I could see a tiny bit of the ocean through the trees. There was a minibar in the room with loads of options per day, and better than most hotels! The air conditioning is not on as it is currently out of season, and although the first sleep was a bit rough, again keep reading! On our first night at dinner the staff could not find us a seat and when we asked for assistance to find a spot in the dinner area the staff just left us and so we sat ourselves in the pool bar area not set up for dinner. This is where I would have given the hotel 4+* instead of 5*. To be quite honest, this birthday trip was turned into quite a fun magical dream! Even though it may not seem like lots of magic, it was amazing for us. The Guest Relations team got in touch and turn the entire week into the most fabulous holiday - and most especially for my birthday! Adnan, Mustafa, and many others made our stay so so incredibly special. From the amazing 5* attention/service at all meal times and in between (after the initial seating issue), to a room upgrade, to the feeling of always being taken care of, it was absolutely spectacular service and I hope to come back here each year for a holiday in Kemer area. This is based on customer service alone! This was the first all inclusive holiday both my child and I said we want to visit again soon. Thank you everyone, we had a blast visiting your special place, thank you for the surprise of decorating my room for my birthday and the surpise cake!!! **Also, on my birthday, I could not find my son and searched everywhere, (and I freaked out -as any mother would), and AGAIN Adnan, and the hotel team located him right away!!! Everything is amazing. We hope to see you all again sometime soon.

Everything was great, but taking meals 20 minutes before the end of lunch and dinner is poor Bardzo fajna okolica, hotel zielony, animatorzy wspaniali, obsługa na recepcji na najwyzszym swiatowym poziomie, byłem bardzo zadowolony z pobytu

Our family really enjoyed our 1 week stay in the hotel. We especially appreciated that hotel is ready for guest with small babies. It gave us chance to relax even with 1 year old baby. We liked hotel garden, large variety of delicious food, friendly staff and number of activities during the whole day.

Lovely hotel beautiful gardens, staff so friendly upon arrival, rooms very clean, big hotel lots of pools, hotel well kept and clean. Entertainment staff amazing. Always getting you involved in activities, making sure your ok, evening entertainment out standing always different

Best pier I’ve seen, the entertainment team is great and love the fact it’s a 24 hour bar! Would definitely recommend! 5/5! The pool is always clean! The staff are very friendly and quick too serve! Rooms are very good and a very good size! Gardening is well kept!

Entertainment team were brilliant, loved the hotel, great food and views, would very happily come back again! Spent 7 days here with 2 friends and the rooms were very tidy, and plenty to do at the hotel! Not far from both Antalya or Kemer so easy to get in to the city. Great location.

The hotel is located in a beautiful setting between the Taurus Mountains and on the sea. The staff are very friendly, helpful and welcoming. They also have an amazing knowledge of languages to cover the wide variety of clientele. The resort has several bars, pools, lounges and direct access to the beach ⛱️ with watersports. The venue is all inclusive with very little at extra charge, even the Al a carte restaurants. The food is varied and includes local and international cuisine. It is very nice with lots of choices. The team try hard to keep favourites but also bring in new dishes. The waiting staff are generally attentive and help out even in busy periods. The entrainment team work hard and keep an active varied programme going from 10 am to late at night . The exercise classes during the day are very good and the live entertainment at night is varied and great. The only issue was the aircon wasn't very strong. In early May at 29degC this was easy to manage by having the door open for 20min before bed, but would imagine it could get uncomfortable in hotter temperatures.

Facts about the hotel: 1. Amazing background of the mountains. 2. Very clean rooms. 3. You want perfect service ( I mean really perfect): tip and tip a lot. There are a few amazing working service people, they can make your holiday as best as it can be. 4. If you're a cocktail guy like me, you won't like the drinks here. 5. From time to time you will get bad made Coffee drink. 6. Trips from hotel partners as everywhere are quite expensive, you can get better prices in the cities. 7. Food is really good with wide variety, but always the same, just a few dishes are changing during the dinner. 8. Reserve your time for the Turkish and Italian dinner ( Turkish dinner was really good, Italian- so so) 9. Very friendly people in a hotel. 10. If you want to play pool or outside tennis it costs. 11. The shows every evening are overall good, a lot of dancers. 12. Kids will love this place as there are lots of things for them, I would love to come back with my kids in the future. 13. You can get a standard new or old room, depending on which part of the hotel you get the room, try to book to get a new one with a view of the mountains. 14. The animators will be your best friends as they always ask you to join the games, how is it going, so you need something... 15. In every corner you can find tip boxes. Overall a great hotel, there are old and new rooms, almost all cocktails are poorly made, if you tip it will be better, if you want to go here with children, you will be very happy for them.