Nirvana Sarovar Portico Gorakhpur

Nirvana Sarovar Portico is one of the finest hotels in Gorakhpur where luxury meets necessity at affordable rates. Located in the heart of the city at Vijay Chowk, the hotel is in the AD Mall, which also houses outlets of Spencers and Max and a movie theatre as well! The hotel not only looks very impressive (both from outside and inside) but also impresses through its amenities, services and hospitality. All staff members, be it Mr. Balwant Dhami (Front Office Manager), or Mr. Rajneesh and Mr. Anup from the front office managing team, or the receptionists (Pooja and 1 more lady), Grism from the support staff, or Sadhna and Rahman at the hotel's in-house restaurant Dine 551, everyone took good care of us and ensured we had a pleasant stay. We had booked 2 AC Deluxe rooms, but due to some issue 1 room was not available, so the hotel upgraded that to AC Suite at no additional cost. In addition, they provided us with a free lunch post check-out as a little token of apology for the time we had to wait for the room change. It was a sweet gesture, especially by Mr. Dhami and Mr. Rajneesh, and we thanked them for the same. The rooms are equipped with all modern amenities and provide panoramic city views. For food, Dine 551 is a great place to eat food and its service, ambience, hospitality, look, and food quality is at par with any 5-star restaurant in the country. A special mention for Rahman from the restaurant team who took great care of us, every time we went to eat there. The hotel also arranged for a car facility for sightseeing and airport drop. Overall we had a great time at this hotel and would opt to stay here again when we visit Gorakhpur.

Good hotel. Clean, decorated, variety of food, quick service, excellent location. The staff behaviour was nice. Security is good. The behaviour of Promila (receptionist) and the waiter who served us in the room named RAM was very good. My daughter was so impressed by the hotel and the city view from the window, variety of breakfast spread and the ambience, that she wants to have stay with you again. One suggestion that you can work on for improvement is the condition of the gym on the 3rd floor. The AC is not working and a bad smell is around the whole floor.

It was comfortable stay and the food was so good really enjoyed the stay and the buffet was so levish and the service team was also very cooperative thanks to amit Singh ...............................................................