Resorts World Genting Properties in Genting Highlands

Truly a family-friendly hotel! The Sixers Room with bunk beds was definitely a hit with the kids. The hotel location is very strategic — just opposite SkyWorlds Theme Park with only a 3-minute walk, and about 5 minutes to Avenue Mall. Very convenient for families with children. There are also plenty of food choices nearby. You can easily find a variety of food at Avenue Mall, or take a short walk to Kayangan Apartment for authentic Chinese food. The hotel is also near the link bridge connecting to Antara Mall, making everything easily accessible. Security is also very good. The access card only allows you to enter the floor you are staying on, and there are security personnel stationed downstairs, which made us feel safe throughout the stay. If you prefer a quieter environment, opt for a room facing the hill side. It is much less noisy and you can still enjoy the cable car view. Overall, a great stay for a fun, comfortable, and convenient family getaway!

It was conveniently located near the ******. It will be great if the check in process was more efficient and the service staff were more helpful n patient. The deluxe rm only looks newer than the standard rm. Housekeeper knocked on our door even tho dnd was hung. Wish slippers were provided since we paid more for it. Hope to c improvement on our next stay.

The hotel was basic and quite dated. There was no aircon and you can hear the noise from the amusement park and restaurants all day. Location is prime if you are staying to watch concert at the Arena of Stars. But seriously lack of service as it would take you at least 45 mins to check in unless you use those self checkin machine. No facilities and you have to go to another hotel for breakfast. No signage or whatever and it's quite easy to get lost.

”Although there was a technical issue during check-in and our paid room was fully booked, the hotel staff resolved it professionally. We visit here every month, and our children really enjoy the activities organized by the staff. The restaurant serves incredibly delicious pizza, which we always look forward to having. Please maintain the same great taste, but I hope the restaurant staff can be more attentive to arriving guests and avoid judging customers based on their appearance.”

I had a great stay at Crockfords Genting. The service was excellent, and the staff were professional and welcoming. The room was spacious, clean, and very comfortable, with a true luxury feel. The hotel’s atmosphere was calm and elegant, and the location within Resorts World Genting was very convenient. Highly recommended, and I would definitely stay here again.

The hotel service was good, and the facilities were complete. The breakfast selection was limited and the taste was average. The hotel is connected to Wintown, which is very convenient. The room was spacious and very comfortable. Although the view was open, it was often foggy and unclear.

We still rated 5 stars as our stay was great overall. Just wanted to let you know that even though the ”DO NOT DISTRUB” sign was on, my friend saw staff and the manager opening her door room. Nothing was missing. The air conditioner also couldn't be adjusted, but everything else was fine.