Kaku Place by H2 Life

Stayed 4N at Kaku Place over he ***** New Year. We booked two 1BR apartments on different floors as they had sold out of the 2BR units. The cosy apartment had a view of the mountain and came fully equipped with kitchen, washing machine, dryer and heated towel racks. The furnishings and fittings were well maintained but the wooden floor boards showed signs of wear and stains. The bed was on the softer side. The heating worked fine but hot water took a while to heat up. Apartment came with fast WiFi and Smart TV (great for watching Netflix). The apartment had a very small closet to hang clothes. Without cupboards to store clothes we were forced to live out of our suitcases. The apartment is located in Kitanomine town and was a 15 min walk *uphill* to the lift station. The best restaurants are all located in Furano town across the river (one way ＞JPY1000 taxi ride). Upon arrival at Kitanomine town, H2 Life provided free pickup from the bus stop. On the last day, they dropped us off at the Furano Train Station. H2 also provides us with free shuttle to the lifts each morning which worked well except for 1 day when they did not turn up. Each apartment comes with its own ski locker for us to store boots, skis, bards. One evening, my daughter could not unscramble the PIN on the locker and it took us the whole night of calling H2 HQ who would then relay the message to H2 Furano. Unfortunately nobody from H2 Furano returned our calls and the locker issue was only resolved the next day.

Great stay. Unfortunately checkin process was via email and email went to my junk box so that should have been better if explicit about receiving email (and if not contact them!)

Lovely clean and modern apartment