Guest User
September 22, 2021
I originally booked the Hongfeng Hotel in advance, but when I arrived in the early morning, I found that there was a big gap with the photos, the windows were not tightly closed, the hotel was noisy next to the street, and there was no way to temporarily replace it with Home Inn, but it has been confirmed that neither I nor the business can return. I couldn’t help but contacted Ctrip’s customer service, and focused on complimenting Ctrip’s little brother. He communicated with me patiently and took the initiative to help me make up the difference and the fare. My brother was very helpless by me 😂 I got to Rujia and found that he was sleepy and dizzy. I placed an order with him at the same time and needed to return. Alas, it was a chaotic night. To tell the truth, Rujia has very ordinary hotel facilities, and When I arrived, I told the customer service front desk over and over again to place a repeat order. Just help me cancel Volkswagen's cancellation. You have to let me call Ctrip. I want to cancel Volkswagen. Let me call Ctrip. I am speechless.
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