We arrived at the hotel and right at the reception the manager was waiting for us, he was super kind the whole time, he took us to our room and said he had a surprise for us, well he had put us in a villa room, which would be the mirror of two common rooms, but we had booked another superior hotel in the chain and instead of canceling to give us the right to look for a new option, we were given a double room for 6 people at 11 pm, which obviously left us with no way out , this larger room for a couple is useless! The hotel where we were staying was a super exclusive hotel, the top of the chain, but to our great surprise it was closed, it would be like you had booked the Burj Al Arb and they put you in the inferior category hotel next door, without notifying you in advance, but in a double room!! Well, unfortunately, the experience we were hoping for was not what was contracted and I don't think this is a dishonest attitude on the part of the hotel, we felt aggrieved and without a doubt we left there very disappointed, be careful that the same thing doesn't happen to you, this could be decisive for spoiling your vacation
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