The Canvas Dubai - MGallery Hotel Collection
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1 room, 2 adults, 0 children
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The Canvas Dubai - MGallery Hotel Collection
23 Kuwait St - Bur Dubai - Port Rashid, Al Raffa, Dubai, Emirate of Dubai, United Arab Emirates
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Highlights
Varied breakfast
Ideal location
Lots to do
Free parkingAmenities
Outdoor swimming poolFree
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
Car Rental
Bar
All amenities
Property Description
With a stay at The Canvas Dubai - MGallery Hotel Collection in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Creek and Dubai Museum. This family-friendly hotel is 1.8 mi (2.9 km) from BurJuman Mall and 3 mi (4.8 km) from Gold Souk.
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8.1/10
Great Experience at Canvas. Supporting Staff, big and Clean room, Night Club and tasty breakfast.
All 125 reviews
Surroundings
Metro: Sharaf DG
(1.6km)
Metro: Al Ghubaiba
(1.7km)
Airport: Dubai International Airport
(12.7km)
Airport: Sharjah International Airport
(38.3km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Executive King Suite With Lounge Access
1 King bed
Free wired Internet
Non-smoking
TV
Toothpaste
In-Room Wired Internet
Electric Kettle
Check Availability
7
Executive King Room-High Floor
1 King bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Superior King Room
1 King bed
43m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
15
Junior King Bed Suite
1 King bed
52m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
2
Classic Room
1 Queen bed or 2 Single bed
42m² | Floor: 2-6
Has window
Free wired Internet
Non-smoking
TV
Toothpaste
In-Room Wired Internet
Electric Kettle
Check Availability
8
Superior Twin Room
2 Single bed
48m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Classic Twin Room
2 Single bed
43m² | Floor: 2-6
Has window
Free wired Internet
Non-smoking
TV
Toothpaste
In-Room Wired Internet
Electric Kettle
Check Availability
4
Duplex Suite
1 King bed
130m² | Floor: 6
Has window
Free wired Internet
Non-smoking
TV
Toothpaste
In-Room Wired Internet
Electric Kettle
Check Availability
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Guest Reviews
8.1/10
Very Good
125 reviews
- Cleanliness8.1
- Amenities7.9
- Location8.3
- Service8.1
Average for similar properties in Dubai
Review summary
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Service Quality: The hotel staff is often praised for being welcoming, professional, and helpful, contributing to a positive experience for guests, especially during check-in and throughout their stay.(based on 19 reviews)
Salih Liaqath
August 21, 2025
The hotel conditions are extremely unhygienic and far below the advertised 5-star standards. The room had a very bad smell (like urine), the WC was not cleaned properly, and overall cleanliness was unacceptable. This is my first time experiencing such poor standards in Dubai hotels.
In addition, the hotel charged me an AED 200 deposit, which feels unreasonable given the situation.
C9B
August 5, 2025
Stayed for 12 nights with my daughter in a double room. The room wasn’t really clean and the pillows were horrible (don’t look under the pillow covers for your mental health). The desk was broken and wasn’t repaired during my whole stay. The shower was leaking water everywhere. They refused to help me heat up my food, they said there was only one microwave in the whole hotel and it’s not working. Turns out they were lying and I got the manager involved, I was so mad I left my cold food with them. Some staff members were really nice and helpful but others just shouldn’t be in the hospitality industry. The room service cleaners were also very nice but need to work on their cleaning skills. My daughter is 5, I hope she won’t remember this hotel experience. As our first trip especially to Dubai, I was really disappointed by this hotel and I hope they do better in the future, for their guests sake.
Guest User
October 1, 2025
My holiday was very nice and the canvas hotel was excellent I enjoyed.
I will command that to many of my friends to stay there aswell.
Guest User
September 27, 2025
3 star at a max for Dubai. I guess having a club enhances the star rating but this is not to say it is poor, but rooms need upgrading.
It serves a specific client group, this definitely defeats the Accor Standards and not good enough of management to say “well they are 90% of our guest”.
I choice to say as the price ratio was good for the night but if the stay was longer I would have ran away!
Would I come back, not likely unless Accor Head office does some serious head banging!
Amiraxxx
September 25, 2025
The room smells cigarette, the food were okay but maybe I just preferred american breakfast, the pool is not clean and the pool timing is unbelievable.
Guest User
September 1, 2025
The overall environment of the hotel was very poor. The sink was dirty, and the hot water took forever to run but still wasn’t hot. Most importantly, during check-in no one informed me that the mini bar was chargeable. When I checked out the next day, I was charged 18 AED just for one bottle of Coke. This feels very dishonest and gives the impression that the hotel is trying to take advantage of guests. On top of that, the hotel is far from the metro station, which makes it inconvenient. I couldn’t sleep well at night and ended up waking up very early because I felt uncomfortable staying there
Guest User
July 19, 2025
Extremely disappointed with their service i stayed there from 16th july and was suppose to check out today but i left yesterday it self at 7 pm in the evening the reason is i had to call 5 times in the morning to tell them to clean the room the place was dusty there were stains all over the washroom very poor hygiene they could have told me to leave and as a patient of severe dust allergy i had to give my self a shot of anti allergy as it flared up and despite they cleaned my room i was forced to leave in the evening as i was extremely unwell i would never want to come back again and they should compensate me with the last day rent as i couldnt stay there for whole day and night because of their neglegence
I am a frequent traveller and stay in only reputed hotels this has been a very very disappointing stay where u have to call them 5 times to clean ur room as u have a dust allergy and when they dont listen u go down and complain to miss ayman on reception
Guest User
July 10, 2025
Hotel was so nice and at the lobby aymen assisted me very nicely with my booking which i liked so much whenever next time i will ve staying in dubai i will choose this hotel as my first option
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Sauna
Spa
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Nightclub
2 Restaurants
Taxi booking service
Meeting Room
Multi-Function Room
Business Center
Kids' Club
Babysitting Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
2 Restaurants
Meeting Room
2 Restaurants
Estrellas
Business hours: [Mon - Sun] 18:00-03:00 the next day
Signature by Sanjeev Kapoor
Business hours: [Mon - Sun] 12:30-23:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Swimming Pool Umbrella
Pool Bar
Pool Toy
Towels
Pool lounge
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Taxi booking service
Car Rental
Shuttle Bus Service
Business services
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Multi-Function Room
Front desk services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Food & drink
Snack Bar
Bar
Lobby Bar
Halal meals provided
Room Service
Public areas
Water Purifier
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Health & wellness
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Turkish Bath/ Hammam
Spa
Activities
Nightclub
Cleaning services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for children
Children's Meals Available
Babysitting Services
Kids' Club
Accessibility
Accessible Rooms Available
Safety & security
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | AED 60.00 (approx. S$ 21.28) per person |
Children 12–17 years old | AED 120.00 (approx. S$ 42.55) per person |
Adult | Buffet:AED 120.00 (approx. S$ 42.55) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2011
- Number of Rooms: 164
Phone:+971-4-3868111
Email:hb394@accor.com
With a stay at The Canvas Dubai - MGallery Hotel Collection in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Creek and Dubai Museum. This family-friendly hotel is 1.8 mi (2.9 km) from BurJuman Mall and 3 mi (4.8 km) from Gold Souk.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Azalya Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Azalya Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at The Canvas Dubai - MGallery Hotel Collection?
Check-in at The Canvas Dubai - MGallery Hotel Collection is from 15:00 and check-out is until 12:00.What are the check-in and check-out times at The Canvas Dubai - MGallery Hotel Collection?
Does The Canvas Dubai - MGallery Hotel Collection have a pool?
Yes, The Canvas Dubai - MGallery Hotel Collection has a pool. You can find more details about the pool and other hotel facilities on this page.Does The Canvas Dubai - MGallery Hotel Collection have a pool?
How much does it cost to stay at The Canvas Dubai - MGallery Hotel Collection?
Prices at The Canvas Dubai - MGallery Hotel Collection vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.How much does it cost to stay at The Canvas Dubai - MGallery Hotel Collection?
Does The Canvas Dubai - MGallery Hotel Collection provide breakfast?
Yes, The Canvas Dubai - MGallery Hotel Collection provides breakfast for guests. Breakfast option includes Western. Does The Canvas Dubai - MGallery Hotel Collection provide breakfast?
What’s the cancellation policy at The Canvas Dubai - MGallery Hotel Collection?
The cancellation policy at The Canvas Dubai - MGallery Hotel Collection depends on your room type and booking terms.What’s the cancellation policy at The Canvas Dubai - MGallery Hotel Collection?
What attractions are close to The Canvas Dubai - MGallery Hotel Collection?
The closest attraction to to The Canvas Dubai - MGallery Hotel Collection is Sultan Hassan Belshalat Masjid, located just 500m from your search (straight-line distance) from the hotel.What attractions are close to The Canvas Dubai - MGallery Hotel Collection?
What is the nearest airport to The Canvas Dubai - MGallery Hotel Collection?
The nearest airport is Dubai International Airport, located about 19 mins from hotel by car (12.7km) away.What is the nearest airport to The Canvas Dubai - MGallery Hotel Collection?
Does The Canvas Dubai - MGallery Hotel Collection offer airport transfer services?
No, the The Canvas Dubai - MGallery Hotel Collection doesn't offer airport transfer services.Does The Canvas Dubai - MGallery Hotel Collection offer airport transfer services?
About This Property
| Nearest Airport | Dubai International Airport |
|---|---|
| Distance to Airport | 17.66KM |
| Nearest Metro Station | Sharaf DG |
| Distance to Metro Station | 1.58KM |
| Average Price From | SGD470 |
| Hotel Star Rating | 5 |