Metropolitan Hotel Dubai Reviews

This is a hotel that makes people feel warm. The service staff are very good, especially Mr. Paulo, who carefully and patiently helped me and my team solve difficult problems. I would like to express my gratitude. The hotel is very clean, the facilities are new, the breakfast is rich in variety and tastes good. In addition, the bar located in the lobby on the first floor of the hotel is also a good choice. The room has a view of the Burj Al Arab Hotel, and the outdoor swimming pool is also a good place to relax and watch the scenery.

Overall cost performance is OK

Due to flight changes my stay was reduced by 1 day. Hotel refusing to credit 1 day of stay although ******* called & emailed several tmes informing regarding the changes. Same thing hapoended to another colleague.

They have a spray and odor in the hallways … they didn’t know about VIP perks .. not the best area in the middle of traffic

Room service is excellent.

Ein sehr schönes Hotel, unglaublich sauber mit sehr aufmerksamen Personal. Ein schöner Pool und diverse Restaurants einschliesslich eines Pubs. Negativ bewerte ich, es gibt Raucherzimmer und dieser Geruch zieht durch die Klimaanlage auch in die Nichtraucherzimmer, das ist nicht so schön. Und zum Frühstück könnte es echt mehr Obst geben. Ich war sicher nicht zum letzten Mal da.

Business trip. I have stayed many times before Covid and like the hotel. My only feedback, the hotel needs to be more flexible and offer late check outs. Many flights in Dubai depart late in the evenings. This would be very customer focused approach.

I stayed at this hotel because of its location which is close to my Busineee meetings. I was checked in by Kamal at the front desk . Kamal was very professional ,friendly and offered me a room upgrade . Everything was okay , until I. And back to the hotel after the midnight and noticed that the loud music from the night club in the ground floor was way too noisy and I will not be able to sleep. I called the front desk and the agent apologized and said he will go and talk to the club management to reduce the music volume , but the music was on until 3:00 am and I couldn’t sleep that night until 4:15 am . I like this hotel and would probably stay there again, but definitely I will request to stay in the other side of the hotel away from the night club noise. Again a special thank you to Kamal from the front desk for his exceptional customer care service .

Very nice Hotel, but i had issue where people park their vehicles at ev parking , blocking people from charging their evs cars.

Very Clean Nice area and professional team

Nice and clean hotel new furniture. I recommend

Everything very good

staff helpful with calling the taxi. staff accommodating with when it was convenient for us for them to clean the room. breakfast menu changing slightly daily.

Everything was really great and i felt so comfortable. But the Metro was a little bit far away and i always woke up because of the car noises. i felt like the cars are driving next to me. it was very loud in my room. although i enjoyed my time in metropolitan hotel.