Orange Hotel (Dongguan Songshan Lake store)

Orange Hotel (Dongguan Songshan Lake store) Reviews

Orange Hotel (Dongguan Songshan Lake store)

No.708 Dalingshan Section of Shida Road, Dongguan, ChinaView Hotel Details
Orange Hotel (Dongguan Songshan Lake store)
Orange Hotel (Dongguan Songshan Lake store)Orange Hotel (Dongguan Songshan Lake store)Orange Hotel (Dongguan Songshan Lake store)
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Orange Hotel (Dongguan Songshan Lake store) Guest Reviews

4.8/5
Excellent
544 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(544)
Positive reviews(528)
Reviews with photos/video(114)
Classy environment(63)
Friendly front desk staff(53)
Delicious breakfast(40)
Large rooms(34)
Perfect for business trips(17)
Well decorated(9)
Well designed(7)
Tasty coffee(4)
Negative reviews(16)
Guest User
Queen Room
Stayed in Jun 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jun 26, 2024
henhao. Xihuan
Anonymous User
Executive Queen Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
goodgoodgood
Guest User
Queen Room
Stayed in May 2024
Business travellers
92 review
5.0/5
Outstanding
Posted on May 11, 2024
The room is clean and comfortable, very quiet, cost-effective, the front desk and cleaning staff are enthusiastic, careful and responsible, and it is convenient for traveling and eating around. It is worth having.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, many daily necessities can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
Queen Room
Stayed in May 2024
Friends
6 review
5.0/5
Outstanding
Posted on May 5, 2024
The weather was bad on May Day, so I booked a room on the day of departure. The handsome guy provided good service, upgraded the room for free, and answered questions enthusiastically. The room was large and clean, with a smart toilet. There was freshly ground coffee in the lobby, and I watched the waiter add beans and bottled Nongfu Spring water to the coffee machine. I also liked the style of the lobby decoration, which was very 🍊. It would be even better if the breakfast was better.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more meticulous and thoughtful service experience, many daily necessities can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Anonymous User
Queen Room
Stayed in May 2024
Family
23 review
4.7/5
Amazing
Posted on May 4, 2024
The hotel service is great. As soon as you enter the door, you will feel at home. The room is clean and tidy, with complete facilities and very comfortable. I highly recommend it! The only drawback is that there is no breakfast to eat when you go to breakfast at 9:30, and there are too few types.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more meticulous and thoughtful service experience, many daily necessities can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Shangzhilin
Deluxe Queen Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 2, 2024
Songshan Lake Orange Hotel has a great location, convenient parking, good service attitude from the girl at the front desk, clean and tidy rooms, complete facilities, and a smart toilet in the bathroom. During the May Day holiday, I was able to stay in such a cost-effective hotel in Dongguan for more than 300 yuan. I really like it!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more meticulous and thoughtful service experience, many daily necessities can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
yyeeting
Suite
Stayed in Mar 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 1, 2024
I went to Dongguan for three days and two nights and booked a suite in this hotel. There should be only one suite, and the overall feeling was very good. The room is very spacious and has two bathrooms. It uses a smart home. Although not every appliance can be used, it is convenient and will automatically sense. Even the toilet is smart. The room has a bathtub configuration, and disposable bathtub covers are also provided. The suite is on the 20th floor, with high floors and open views. Some oranges were placed at the front desk for guests to eat, and the entire decoration matched the name with an orange theme. What needs to be improved is that I don’t know if the hotel has set up a timer to turn off the air conditioner. The air conditioner automatically turned off at about 2 o’clock in the morning on both days. The do not disturb signal was turned off automatically in the room. I finished breakfast on the first day of my stay. When I returned to the room, I found that my aunt was cleaning, because I had pressed do not disturb, but it was automatically turned off. But the aunt is also very polite and responsible. In addition, in the breakfast section, there are not many styles, the vegetables taste good, but not much else. There are few beverage choices, only milk, soy milk, and coffee. The hygiene can be improved. We came by car, and the parking lot is limited. There is an underground garage, but because it is shared with other places, it is more limited. If we go back late, we may have to park on the roadside or nearby. Hotel customers in the parking lot do not have to pay, they just need to scan the code at the front desk. However, I see that almost everyone has to scan the code at least twice to successfully get out of the car. I hope it can be improved. There are guests on the same floor smoking in the corridor, but luckily we can't smell it in the room. In this hotel, you can order takeout, and you can go to the front desk to get it yourself or have it delivered to your door by a robot, but the guests basically just leave it at the door of the corridor after they finish eating. Overall, the overall feeling of the room is good. Every aspect of the room is clean, convenient and practical. I will choose to stay in a hotel of the same group next time.
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6/8
Response from Property: Dear guest, hello! Thank you very much for your recognition of Xiaoju. Seeing your excellent comments, I feel that I have to work harder to serve every VIP today. Your praise is all the motivation for my work. Your praise is like sunshine on my face, full of security. There is also a free tea self-service bar in the hotel lobby, free oranges, members can enjoy free power banks within 1 hour, and there is also luggage storage service. There is a cute delivery robot, which is very convenient. The hotel lobby also has an office area that provides a warm and comfortable environment for charging. Thank you for your evaluation and look forward to your stay again!
Guest User
Queen Room
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The service is very good, each room is very clean, the toiletries are also very good, unlike some hotels where the toiletries are fake and slippery. It is very comfortable to stay in, and I also like the full intelligent control. However, the breakfast is average because it is outsourced, which is different from other Orange Hotels.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your comments on the hotel. We have promptly rectified the feedback you gave us and look forward to your next stay. Your satisfaction is our motivation. The hotel provides nutritious breakfast services, including hot dishes, cold dishes, Wuchang rice porridge, side dishes, Western pastries, desserts, fried foods, fruits, beverages, etc., totaling more than 30 varieties. At the same time, there are freshly cooked noodles, fried eggs, etc., providing you with thoughtful catering services. The hotel is conveniently located near the Songshan Lake Scenic Area and Dalingshan Forest Park. The hotel is less than 3 kilometers away from Dongguan Vocational and Technical College, Dongguan Institute of Technology, and Dongguan Branch of Guangdong Medical College are all near the hotel, and it is only a 20-minute drive from Huawei Industrial Park.
Yigeruanshizi
Queen Room
Stayed in Mar 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The Orange Hotel in Songshan Lake, Dongguan really surprised me! From check-in to check-out, every detail reflects the hotel's professionalism and attentiveness. The room was clean and tidy, with complete facilities and comfortable bedding. It gave me a wonderful night. The hotel service is even more considerate. Whether it is the warm reception at the front desk or the timely response from the room service, I feel at home. In particular, the surrounding environment of the hotel is beautiful and the transportation is convenient. It is an excellent choice whether it is business travel or leisure vacation. Orange Hotel is really a good hotel that makes people want to stay again. I highly recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Queen Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room was very clean and quiet. I slept very well during the exam.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, many daily necessities can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day
Guest User
Queen Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The environment is elegant, the room has a light fragrance, the bed is comfortable, and you don't have to worry about parking spaces when you arrive by car. Especially the lady at the front desk is very pretty and has a sweet voice. It is very cost-effective and I will choose Orange Hotel in the future.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. The room is spacious and comfortable, smart and convenient, no card is required for electricity, no deposit is required, and check-out is within 0 seconds, giving every guest a comfortable stay experience. The hotel staff can only treat every guest sincerely with more professional and attentive service. The development of Orange Dongguan Songshan Lake Hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best, happy every day, and a happy life.
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
5 review
4.2/5
Very Good
Posted on Mar 13, 2024
The desk is a bit dusty, the room is a good size, I went there during the Chinese New Year and it's close to my sister's workplace so we can have a reunion dinner together, overall it's OK
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your comments on the hotel. We have promptly rectified the feedback you gave us and look forward to your next stay. Your satisfaction is our motivation. The hotel provides nutritious breakfast services, including hot dishes, cold dishes, Wuchang rice porridge, side dishes, Western pastries, desserts, fried foods, fruits, beverages, etc., totaling more than 30 varieties. At the same time, there are freshly cooked noodles, fried eggs, etc., providing you with thoughtful catering services. The hotel is conveniently located near the Songshan Lake Scenic Area and Dalingshan Forest Park. The hotel is less than 3 kilometers away from Dongguan Vocational and Technical College, Dongguan Institute of Technology, and Dongguan Branch of Guangdong Medical College are all near the hotel, and it is only a 20-minute drive from Huawei Industrial Park.
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Facilities: The facilities are very complete. The toiletries are all orange-scented, very fragrant. Hygiene: Very quiet. From the moment I entered the front desk to the room, I was very satisfied. Environment: In the community, very quiet, slept well at night. Service: The service was also very patient. At first, I couldn't find the location of the hotel. The front desk patiently told me the specific location. When I left the store, they gave me two bags of small gifts, all related to oranges.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your comments on the hotel. We will serve you wholeheartedly. The hotel is surrounded by rich supporting facilities, including Hunan cuisine and sheep farm. The hotel is 500 meters away from Dongguan Vocational and Technical College, 1 km from Dongguan Institute of Technology, and less than 5 kilometers from Huawei R&D Center. The transportation is convenient. We sincerely welcome you to stay in the hotel.
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The overall feeling of the hotel is very good, I really recommend it. The service of the front desk lady is very good and enthusiastic. She also upgraded the room for free and chose a quieter side. The breakfast is also good. Although there are not many varieties, it tastes very good (recommend the small wonton). The auntie cleaned the room very cleanly; the front desk staff also helped to wash the clothes and sent them to the room, which is really great!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your comments on the hotel. Your satisfaction is our motivation. The hotel is conveniently located near the transportation and complete facilities. The hotel is less than 3 kilometers away from Songshan Lake Scenic Area and Dalingshan Forest Park. Dongguan Vocational and Technical College, Dongguan Institute of Technology, and Guangdong Medical College Dongguan Branch are all near the hotel. It is only a 20-minute drive from Huawei Industrial Park. At present, the hotel still has a new opening event, and you can enjoy a discount on discount when you stay. We look forward to your visit.
Hanqiuchunxia
Superior Queen Room
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The room is very nice and modern, with great lighting, good air, clean and sanitary, plenty of room for children to move around, free drinks, robot service and fruit delivery, rich breakfast, and no extra charge for children to eat breakfast. Great, great, great, highly recommended! Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. The room is spacious and comfortable, smart and convenient, no card is required for electricity, no deposit is required, and check-out is within 0 seconds, giving every guest a comfortable stay experience. The hotel staff can only treat every guest sincerely with more professional and attentive service. The development of Orange Dongguan Songshan Lake Hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best, happy every day, and a happy life!