To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(6)
Nip
Deluxe Double Room
Stayed in Jul 2024
Couples
5 reviews
4.7/5
Amazing
Posted on Aug 7, 2024
I recently stayed at the Aquatio Cave Luxury Hotel and Spa in Matera, and it was an unforgettable experience. The rooms are carved out of historic caves, offering a unique and enchanting atmosphere that blends modern luxury with ancient charm. The location is perfect, nestled within the Matera Sassi UNESCO World Heritage site, providing easy access to the city’s main attractions.
The hotel’s amenities are top-notch. I particularly enjoyed the spa facilities, which include a sauna, hammam, and a heated indoor pool. The staff were incredibly professional and attentive, ensuring that all my needs were met with a smile. The cleanliness of the rooms and common areas was impeccable, adding to the overall comfort of my stay.
One minor downside was the cost of some extras, which felt a bit high. Additionally, while the cave-themed rooms are stunning, they might not be for everyone due to the unique layout and lighting. Despite these small issues, the overall experience was exceptional, and I would highly recommend this hotel to anyone looking for a luxurious and unique stay in Matera.
Guest User
Superior Double Room
Stayed in Aug 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
Even though we encountered issues with AC, hotel staff was very accommodating to provide us with suitable accommodations. Great customer service
gwong
Suite
Stayed in Apr 2023
Family
6 reviews
4.7/5
Amazing
Posted on May 25, 2023
Hotel is so pretty and the view is stunning when you open the door. Matera is one of my favourite cities in Italy. Worth to stay at this hotel when visiting Matera and then you must be impressed by the city atmosphere. Next time I will stay at least for 2 nights to explore the city. What’s more, hotel staff introduced us one nearby restaurant which was so yummy. Thanks so much for her recommendation.
Ziguyilaimeinanzi
Deluxe Double Room
Stayed in Nov 2024
Solo travellers
35 reviews
5.0/5
Outstanding
Posted on Nov 24, 2024
Located in the old town of Matera, I got lost when navigating, but after finding it, I found that the location is very good and close to various attractions. I strongly recommend trying the hotel's dinner, which is worth recommending. You must wear a swimsuit for the SPA, but I didn't bring it with me so I didn't experience it, which was a pity.
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6/10
sxd475
Deluxe Double Room
Stayed in Oct 2024
Couples
56 reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
Parking is not very convenient, you have to park outside the city. We arrived very late. The hotel upgraded us to a suite. The front desk was very British. The room was large and the decoration was relatively new. The spa pool and sauna were free for 1 hour. Breakfast can be ordered and drinks are provided. Overall, it was in line with expectations.
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Jiayidan
Deluxe Double Room
Stayed in Jan 2024
Solo travellers
44 reviews
5.0/5
Outstanding
Posted on Feb 8, 2024
The hotel is located in the ancient city of Matera. The hotel's lobby, restaurant, and guest rooms are all designed with the original characteristics of the cave. When I open the wooden windows in the room, I can see the landmark architectural landscape of the ancient cave city. The room is fully heated. If it is time If enough, you can make an appointment for a SPA. It is very convenient to go out and visit the ancient city.
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Guest User
Suite
Stayed in Aug 2024
Family
2 reviews
4.6/5
Great
Posted on Sep 22, 2024
Not bad, but it's a bit troublesome to go into the city and take luggage
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Xuli Xu Li
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
21 reviews
3.5/5
Posted on May 22, 2024
The facilities are new, but the stay experience is average.
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Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Aug 31, 2024
Very nice room, great location
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Anonymous User
Deluxe Double Room
Stayed in Jan 2023
Couples
5 reviews
5.0/5
Outstanding
Posted on Feb 5, 2023
The suite is large, new and clean. It is on the hillside overlooking the entire Matera. The location is excellent, and it is very close to everything.