Jennifer
February 16, 2024
I was impressed by the cleanliness of the lobby. It was well kept. That was the best part of our stay. Unfortunately, we couldn't go straight up to our room because the machine that scans the key cards wasn't working. The extremely friendly, kind desk attendant tried over & over again to alleviate the situation. Finally, after 20 minutes, he was able to scan the cards and get us a key. Our room was on the 3rd floor. The interior of the elevator was extremely dirty & I wondered if I had chosen the wrong hotel. The first thing I noticed when I exited the elevator was that the tile below our feet wasn't grouted. We walked into the hallway leading to the rooms only to discover the floor was under construction. The carpet had been laid but the edges that were trimmed off were left along the floor on the sides of the hallway. Large buckets were at the end of each side of hallway. The room numbers were written on blue painters tape on each door. There was no sign directing you which direction to go based on your room number. The hallway was very dirty-as I would have expected due to the construction. The furnishings in our room were new but the carpet & bathroom floor were dirty. It wasn't finished but it would work. The sheets looked clean and the mattress was new but there were no curtains. A roll-up blind was in place but it was transparent. The parking lot street lights provided a spotlight directly into our room. We didn't get any sleep thanks to the lack of window trea**ents.