Guest User
October 6, 2021
As a guest of Ctrip for many years, a former sleep tester, and the Nth contact with Lavande, this Lavande definitely refreshed my three views of the former Platinum Group. From the moment I arrived at the store, I was speechless, and I arrived early It is understandable that the guest did not check out, but I queued to check in first, but was told that I had been given priority by the guest. I couldn’t understand this. We arrived early but were allowed to check in at ten o’clock, but local guests were given priority to check in. We checked in at eleven o'clock. Second, the toilet is not scrubbed, and consumables are not replaced (yes, I use the leftover from the previous guest). Third, privately unplug the card that I plugged into the power location (the merchant provided an extra card, not our initiative). The result was to save electricity. After a day of play, we found that the room was like a steamer. We strongly condemned the hotel. Fang, this season is still so hot but we have to unplug our room card. If we want to save electricity, why don't we stay in a cheaper hotel? Fourth: The front desk keeps a split and thin staff, please don't vent to our customers if you have emotions. Every time you go, you will be a black face. I don't know if you ask and know that you are under a lot of pressure, but why bother ? The last point, we took the initiative to continue living and sanitation, but after returning, we only found that the floor was dragged and the things were neatly arranged, but...why didn't we change the consumables? Don’t you know that the toilet roll left in the toilet is out of paper? This is an extremely poor experience of staying, and I am speechless. After checking out decisively, I chose another Lavande nearby. I believe that the Lavande brand is very unique.
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