Hotels with Airport pickup service in Desaru

My son and I recently went to Lotus Desaru and it was really fun. I actually didn’t expect a lot of things from here, but it really surprised me. The room was spacious, with high ceilings and cozy lighting. We had a bedroom upstairs, which made it feel even bigger. It was clean and comfortable, perfect for the two of us. Their cable even had Nickelodeon, so that was a plus, and they also had some movie channels. They also have room service from one of their restaurants, it can take 30-40 minutes to arrive but the food was really nice and eating inside your own room has some perks to it. My son absolutely loved the water park, and I enjoyed the pools too. There were plenty of activities to keep us entertained, and a good variety of restaurants with both seafood and western options. The breakfast was great, and the fact that you can catch the sunrise near the beach was a big bonus for us (make sure to head to the restaurant before 8 am, which we did). The beach was also beautiful with white sand and much better than I anticipated. The only thing that made me think twice about going back to the beach was that there was a rope attached to a buoy of some kind. First, I stepped on it and got small cuts on the sole of my right foot, and then I hit it again with my left, but this time, I hit the top part of my foot, resulting in even bigger cuts. I had to buy two band-aids (which were available nearby at the souvenir shop) to stop the bleeding. I’m pretty sure I’m not the only one who had that experience. I thought the ride from Johor Bahru to Desaru would take long but it only took about 1.5 hours by Grab. The fare from JB to Lotus on Saturday morning was RM255, but oddly enough, the ride back to JB was only RM130. Not sure why, but either way, it’s really not far at all for families coming from Singapore looking for a beach getaway like this. We had an amazing time (aside from that injury), and we are actually booked to go back in October with my two sons and wife, who couldn’t join last time. I highly recommend it for families who want a short ride and time off from the busy Singapore life.

Came for a long weekend trip with family. Amazing breakfast spread, comfortable rooms and excellent services. Really enjoyed the private beach, the pool and complimentary bike ride! Both my elderly parents enjoyed the morning walks along the beach and vibe while staying in the hotel. If the hotel is near KL, I would have come again with my family!

Hotel was set in sprawling lands. Best feature was the waterpark literally just next door. However I suppose as it was the school holidays, service was quite slow. Our luggage was not sent up to our room an hour after we checked in. When we called the reception, nobody knew where our luggage was, but was given the reassurance they would find it. After waiting for another 10 mins, we decided to head up to the lobby and lo and behold! Our luggage was still at the concierge. We told the concierge that those were our luggage, and without checking, he just nodded his head and we took off with our luggage. No security checks. The concierge seems overwhelmed at the number of guests that day. The hotel glass shelves had a layer of dust on it. Looks like it hasn’t been cleaned for a while, which was quite unacceptable being a 5 star hotel. Room was a bit too dark for me and the Aircon was constantly cold even after I adjusted the temperature to 32 degrees Celsius! Breakfast was a riot with the large expansive halls being filled to the brim. Plates and cutlery was constantly unavailable. When the plates came, they seem to have been hastily washed with oil stains. Husband had a bad stomach after consuming some curry. To be honest, the employees tried their best to be as hospitable as possible, but it was just unfortunate that we arrived at a time where it seems the entire hotel was severely shorthanded.

Tunamaya unlike the outside look, first image you will feel it like very old building, and we were worried about the room all this thing. After we get the room, the room is perfectly clean, the toilet is clean and acceptable. I can see they do not clean the floor at balcony, it is ok, there have more fun at outside. The biggest advantages is the hotel is walking distance to beach which my daughter very like it. Breakfast is ok, simple and just nice. The outside restaurants are walking distance, this also better than other hotels. This is important because of going to town is about 30-35minutes by car.

Great hotel, check in was smooth and the staff are very helpful and friendly. They share with us on where to have nice seafood etc. the room size is big but do note that the double bed is both queen size. The amenities are good as well. They surprised us with birthday decorations. It’s very children friendly hotel

Room is spacious and roomy. Cleanliness of the room is good too. Floor is a little sandy but understandable as its a resort. Breakfast is alright too. All in all, wouldn't mind coming back to the same resort.

Value for money, Everything clean and keep well. Bed also comfortable. Location : nearby with many shops and petrol stations, no worry if u you want to eat somewhere else. 5-10 mins to Desaru beach 30mins to mini zoo desaru

Relaxed vibe, relaxed and happy from every angle.. all the staff are the best.

It seems to come down to management. I’m truly curious about the staff’s training because their professionalism is lacking. When we came in, the three ladies stayed seated “working on Facebook”, only after I tried to make eye contact did they look up. Later in our stay, a young man and woman in the resort uniforms cut in between our group going through a doorway. It was a little odd but I thought they might be other guests but then I saw they were employees. There seems to be no concern for respecting guests. I agree with the negative breakfast buffet feedback- yikes. It was a true waste of money when we could’ve done much better calling in our own food or preparing ourselves. The beach is dirty but quiet and that was nice for our young children.

Beautiful place, both the pools were great and they had enough activities to keep kids busy. Room was excellent with comfy and clean sheets/towels. Personally enjoyed the bicycle rides and walks within the resort. Buffet spread was good and in room dining was good too. Will visit again