Theresa
November 27, 2023
This is a lovely hotel, but guest services could be better. First, there is a $35 resort fee which is redeemable against food. I was not aware of this so was forced to pay the resort fee without getting the full benefits. 2. There is a spa on site but as a hotel guest, we are unable to use the facilities unless we book a spa service.
The reason I stay at a nice hotel with nice facilities is because I think I will be allowed access. So to be refused, particularly as I was staying 6 nights, was quite frustrating.
Overall, nice hotel but there are no perks.