Continent Hotel Da Nang

I have traveled to many places but have never met a hotel with staff and managers like this hotel who are rude to customers. Room service is not as good as when rented, such as electric heaters, hair dryers, and cooking pots. When asked, he said he sympathized with the hotel staff. The cleaning in the room was very dirty. They told him to clean the room today, tomorrow noon, and urged him to clean it. The air conditioner was making a loud noise in the room. When I went down, I paid in advance so I could fly tomorrow. Early on, they said the bed sheet. But they were really disappointed when the bed sheet of our two children had grown up to 14 years old. They blamed their child for tearing it, but one sheet had a tear like it was torn to nearly 50cm, which was completely unreasonable. When I was in the room when they cleaned it, but in the evening the receptionist said it was torn and paid me 500k. I refused and the manager argued. I only agreed to pay 100k because the sheet looked too rotten. Used for a long time, the black sheet is dirty and has many rotten spots. They threatened to keep my ID if they didn't pay this 500k. Really disappointed when I came to Da Nang to stay at this hotel. Everyone, don't listen to my advertising. I told you the truth so everyone could stay away. The staff and manager here spoke very rudely and told me to just go and make offerings. I lost 400k for the station. I was very upset at that time. But it was because of 2 people. told the manager there that he was recording all conversations, so he had to lower his voice and accept the compensation. That amount was reasonable but made me angry. I took a 5-day, 4-night vacation in Da Nang once. This