From the moment we checked in, Charlene (? spelling) was so wonderful and very pleasant. Gave us map of area and list of suggested restaurants. She put us on the 5th floor upon telling her how we had an awful night at the Delta Hotels by Marriott in Virginia Beach having almost no sleep due to noisy upstairs guests. She quickly put us in a quiet room so we can nap and wake up fresh for dinner. We slept sooo good. The beds, pillows, sheets and room were so comfortable. We had breakfast at the bistro and Paige was so professional, personable and attentive. We ended up staying another night and the gentleman at the front desk was very nice. We let the housekeeper know we just need fresh towels. She did that but left all our soiled towels still piled on the floor! Didnt make our beds or pick up our trash. We were disappointed with the room coming back from a whole day soaking up sun and history. We love the area. Its quiet and close to shops and 5 minutes drive to historic downtown. We love Gettysburg and will stay here again, no doubt.