Hotels near Tile Hill Library, Coventry

Really had high hopes at first glance this hotel has so much promise, being from Coventry originally I'm so glad this iconic building has been transformed and I will say it's been done well in parts however the reason for my star rating is the following. I'm on my second night of two and sadly had to move rooms. I had Room 27 first walk in was a huge Big Double you could easily use this as a family room it was that spacious, the downside and I would soon find out is this room is a connecting room and unfortunately I had very loud neighbours to which let's say I could hear everything. I'm also not the only person too mention this on their reviews. I had to complain about the noise during the night and again in the morning. Room 27 I sadly also found the bed far too soft and had around four hours sleep. Worth a mention that Room 27 over looks the courtyard and again I found that to be quite loud. I'm already feeling drained having travelled 1000's of miles to attend a family funeral. I'm now in Room 315 and what a let down. This is not a Big Double. It has the same lovely touches that go into detail of the hotels history however the room is so small. It's not a connection room and is a corner room which is one thing. I've tried to sleep and can't again the bed is not to a great standard honestly I find premier inn have better quality beds and if it wasn't booked I would of happily of gone there tonight. Upon check out I'm going to ask for a 50% refund and won't settle for less as having no sleep goes along way for anyone during any hotel stay. I would rate the breakfast as 3 / 5 i t was nice enough but nothing special. The staff are friendly enough but sadly with no sleep and some rooms not what you think your getting ie Room 315 is definitely not a Big Double I do feel sold out and I'm just disappointed and drained. Dreading my journey home tomorrow now with no sleep. I will add sense writing this as I booked through a third party and raised my complaints I was spoken too on the room phone by a Manager who had informed me my third party had spoken too them and wanted to know what my complaint was. Once I informed them of the noise and bed quality of both rooms ie the beds they snapped down the phone to me that this is a new hotel and the beds are new. They wouldn't be issuing a refund and basically my complaint was shot down. I have worked for over 25 years in the hotel trade even owning my own business of running successful hotels and bnbs. None of my staff would speak down to a customer in such a manner. They did end the call with see how I get on if I can sleep and speak to them in the morning however my mind is made up. This hotel is being run by monkeys who couldn't manage to peel a banana, let alone run what is meant to be a 4 star hotel. It's a 3 star over all at best with no pool, the poor quality of beds,lacking an average breakfast, is not that of any four star hotel I have been at or run successfully. Thankfully my third party are not i

Very comfortable single night stay. Very large room, clean and good value for money. Check in with one member of staff took a while and should be quicker. Negatives - told on arrival we needed photo ID. This is the first we knew about this and the only thing we had was a railcard. Fortunately that was enough. Also, first thing you see when you arrive in reception is signs saying about No ID - No check in. Signs about tolerance to staff, signs about fines if room left dirty or smoking / vaping. No a pleasant impression on arrival when coupled with long check in time. Needs improvement

The two receptionist were very helpful and went above and beyond to assist us when we checked in at the Coventry - Mile lane CV1 2LN, on a rainy coronation day. The duo were exceptional. Unfortunately I misplaced their names, a lady and a man. Thank you for your kindness and prompt assistance! Also, the hotel was very neat and clean, the room smell nice and fresh, the bathroom was very clean with clean towels, soap and shampoo, and the bed was very comfortable. I had a pleasant stay, great value for money! Excellent!!

Upon arrival I had major reservations about what I had booked. The photos on the booking site were nothing like what I was seeing. The car park was nealry rubble and the surrounding grounds were poorly kept. Reception was quite grand in appearance but that's the only good point this hotel has going for it. For the size of the place there is hardly any staff. The room I had booked wasn't available now so given another. Waking down the hallway I could see the carpet littered in stains, absolutely filthy Room was very dated and the furniture was a collection of random bits, our coffee table was missing a leg and was proped up by a chair. Some old 5 pin plug sockets by the beds for the lamps. Bar area was also tired in appearance although staff were very friendly. The whole place needs a major overhaul.

One night stay in a superior premium room with queen bed. Great location just off motorway. Car parking free to hotel guests. Friendly and welcoming lady on reception. Room was clean and comfortable and slept really well with no noise disturbance at all. Had an evening meal and breakfast. Food was good and restaurant was clean and spacious. What really made our stay so remarkable was the fantastic staff. A very polite young man who goes by the name of “T” (he said his name was too long and difficult to remember) was working in both the bar and restaurant. Nothing was too much trouble for him, he was always smiling and he never stopped working. The lovely man in charge of the restaurant for the night was called Fadika. He was so professional and attentive. Again, nothing was too much trouble for him and he genuinely wanted guests to have the best experience possible. I would stay at this hotel again without hesitation. Excellent value for money and great service.

Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.

the staff is amazing!! there was a nice young man was glasses on I didn't know his name but he helped me with getting me and my partner coffees we had a laugh with him too him, Dora and Sarah made us feel so welcome the food was so lovely aswell we will defiantly be staying here again thank you

We'd booked this hotel through a website, but probably could have got a better deal if we'd gone to Ibis direct. The beauty of the hotel is that you are 2 minutes from Departures at Birmingham Airport. When you've got an early morning flight this is a definite benefit, just to get a little extra sleep before you travel. The room itself was a good size. Plenty of space for us and our two large cases. Room and bathroom were clean as well. Even better, no noise from other rooms came through (OK you will get selfish people making noise down corridors on occasion - not much can be done about that I'm afraid). Went to the bar to have a drink which was fine. There is a place to eat, but we'd eaten before leaving home. Check in and check out was really quick as well.

The castle hotel where Elizabeth I spent his childhood is really beautiful, the environment is beautiful, and the medieval castle hotel itself is classic and beautiful, it is worth visiting. Service is good, breakfast is good, as long as it is not a weekend, the price is super high, it is definitely worth a stay |

Clean and tidy service enthusiasm There are many fast food restaurants such as KFC, McDonald's, SUBWAY, opposite the hotel is Starbucks, there is also Drive-Thru ordering service, parking is convenient, there is no supermarket nearby, breakfast variety is single and fixed.