The assistance was excellent! Both the owner and the staff were incredibly accommodating. My room's air conditioning wasn't working, so they upgraded it and moved me to a different room without charging me extra. I adore that they provide free water, which lowers my costs ☺️☺️☺️. It is centrally located, close to a market, dining options, bars, and a loading port for excursions. The linens were immaculate and the room was tidy. The only minor drawback is that because it's in the midst of the town, passing tricycles and tourists might make it a little busy and noisy. Overall, though, I would heartily suggest Zuric Pension House and give it a 9.5 out of 10. 🏅