Featured Hotels near Jamestown Plaza Shopping Center, College Park

I didn’t read the reviews as I ended up in Atlanta unexpectedly after good old Southwest cancelled my Austin flight & Atlanta was my only option to get back home. I’m glad I didn’t anyway because I probably wouldn’t have booked it but I have nothing but good things to say about my 1 night stay. The neighbourhood probably isn’t the best but I wasn’t here to sightsee The shuttle came quickly & the journey from the airport took less than 10 mins The hotel was bright and clean & the lady on reception was very friendly & welcoming. She acknowledged my IHG platinum status & I was checked in very quickly I had room 616. It was spotlessly clean, modern & comfortable with all the hoped for amenities. Fridge, hair dryer, microwave, coffee maker, iron etc. It was also quiet & the air conditioning unit was good as I like a cold room. Clean bathroom with a great shower. Breakfast this morning was also excellent. Bacon, eggs, muffins, pancake machines, juices. They also have free coffee & tea available all day. Didn’t use pool as it’s chilly but it looked clean The lady at reception this morning let me keep my room a few hours longer & was also really lovely. Everyone I encountered smoked & said good morning. As a lone British female stranded in Atlanta I felt safe, comfortable & welcome & I would happily stay again should the need arise Ps I didn’t see any homeless people sleeping in the lobby?!

Nice new hotel. Very clean breakfast was ok.Great location lots of food and shopping centers.

I stayed at the Renaissance Concourse for one evening given that I had an international connection the next day. The positive things I can say are that the staff are lovely and it’s an excellent hotel for plane spotting. In particular, the staff were cheerful and helpful and it was fun to watch planes land from my balcony, especially when I was dealing with jet lag. The room, however, was horrid. One of the bedside lamps didn’t work, one of the phones didn’t work, the closet wood was quite chipped, and there was a random white container on a table containing two empty clear bags. The cushions for the seat were standing up and not sitting flat - I have no idea why but I decided not to use that chair. The toilet flusher had a weird green residue on it (see picture), the bathroom lights were mismatched, and the travel-size body lotion was only half full and had already been used. The biggest fright was when I opened the closet this morning looking for the hair dryer and noticed extensive mold from a leak (see picture). Talk about a health hazard. I couldn’t wait to get out of this room and left for the airport early.

Super comfortable beds and pillows! I had to get a late checkout because I didn’t want to leave the bed...it was that amazing! Weird area, but convenient to the airport, which is what we needed.

The hotel was spotless. For me in the morning, breakfast was a hit and run, so I can't really speak to that except that it was real food and hot. The hotel is fairly new and comes with a mini fridge and a microwave. The only thing missing was a clock. Normally I would complain about the new covid standard of never maintaining the rooms, and that certainly applies to this hotel as well. Most people need service before 5 days have elapsed, and no one no one no one should have to ask to have their wet sopping towels picked up off the floor and to have fresh ones provided. Coffee needs to be updated on the daily as well. That said, it was not really an issue with me as I only stayed one night. I know that nobody uses alarms anymore, but it would be nice to have a visible clock when getting dressed in the morning. I love the shower. It was roomy, all the amenities were included, and this hotel has figured out that providing 9 million tiny samples of shampoo is not good for the planet. So they have refillable bottles of shampoo conditioner and body wash. The shower really should have a non-slip mat, however. The sheets were fabulously soft. The bed was one of the most comfortable I've ever slept in. This hotel makes regular runs to the airport on the half hour. It was worth every penny.

New hotel, clean large rooms, huge beds, nice breakfast

The proximity to the Atlanta airport was amazing! We walked out the front doors of the hotel, turned right and we were at the FlyTrain station next door. Once on the FlyTrain, the very next stop was the airport. We were able to get from our hotel room to baggage check-in, in 7 minutes. The rooms are completely sound proof. We could see the airplanes, but couldn't hear any noise. We didn't want to eat at one of the neighboring hotels so we got in our car and ten minutes away we found many great eating options such as Olive Garden, Panda Express, etc. Our room was perfect for our family of 5 with two beds and a trundle bed under the sofa. Everyone we encountered on the staff was professional, helpful, and friendly. We would definitely stay again if we have a flight out of Atlanta. There were a couple minor issues we had with the hotel. The room design is sleek and modern, but the bathroom doors have translucent windows so in the night when someone gets up to go to the bathroom, they turn on the light in the bathroom, and it shines through the window into the sleeping area. Whoever designed this was thinking only of the aesthetics and not the practical aspects. The showers have large pump style bottles of shampoo, conditioner, and body wash. The conditioner was out. Our room was only supplied with one trash can liner, yet there were three trash cans. Our kids were disappointed that there was no swimming pool. We were told it was covered over to make a business meeting room. We got to the hotel early in the hopes of swimming so that was a disappointment. There really isn't anything to do in the hotel that is appealing to kids and teens. Also, no waffle maker at the hotel breakfast.

I booked this hotel since I was landing in Atlanta at 2am, and just needed a place to crash for a few hours before I could pick up my rental car. When I got there at 2:18am, I was told they had had a flood, and didn't have a room for me. I was forced to go walk to another hotel and try to find a room. At 2am. The night manager was very kind about it and gave me the owner's name and phone number, and told me when to call to get ahold of him. When I called this hotel to inquire about having my last minute room reimbursed, Grace, the manager on duty, got very snippy with me, telling me it wasn't the hotel's fault that an irresponsible guest left their bathtub overflowing. I told her that I understood but that it was not my fault either, and that I was the one left stranded at 2am. She did not care. She refused to let me speak to the owner, telling me that he was too busy to speak to me. She said there was nothing they could do for me, and when I tried to press the issue more, she hung up on me.