The check in was quick; however, the front desk didn't explain where to find the elevator as she left to continue a phone conversation, so we followed other people that came in. The location was fantastic. Though close to the interstate, the car sounds were not bothersome. They noted the credit card would be held for incidentals, but didn't explain what that was. Wasn't sure if the water and/or coffee in the room was complimentary or a charge, so we didn't drink any. The bed and pillows were VERY comfortable and the black out curtains were perfect. Would definitely stay here again. The entrance way to the hotel was very clean and comfortable and inviting.