We chose the Vila Gale because of the proximity to Lisbon (we had business all over Portugal but wanted to visit Lisbon, too) and the view of the ocean - and we were not disappointed at all. The welcome was warm and friendly, and our suite with separate living and sleeping room, big terrace, garden/pool and ocean view was very pleasant as well - everything in order, kept clean, and a lot of space (our youngest daughter, 2, was with us, and she needs a l o t of space...). Parking was in the adjacent garage (good thing because the town itself does not offer too much space for cars). Breakfast: fantastic and outstanding. One of the best breakfasts we have ever had the pleasure to enjoy, a wide range of fresh everything, plus champagne, in an antique setting. For those who enjoy such ambiance, this is paradise. Dinner: in the same room as breakfast, and equally pleasant. Dishes are delicious, and service is flawless, too. Spa area: we used their indoor pool, sauna, and steam bath - all of which are kept in excellent state, offer sufficient space, and a quiet and relaxing time. The location itself is fine for those who have a car, Lisbon is nearby - 20 minutes to the centre when there is no rush hour or jam. Without car - it might appear a bit off, though. Overall: definitely worth a da capo, and really nothing to complain about at all - we loved it.
The hotel has free parking, located on the beach, a bit biased, not self-driving is not recommended, can not be unclear, need to communicate in advance, breakfast did not care about eating, the family is strongly recommended for self-driving travel. Photos and videos are taken for mobile phones, as you can see.
It was a pleasant experience, the staff very helpful and efficient; breakfast was tasty and varied.
The room had good dimensions for two people, a comfortable and spacious bed, plenty of storage space, very effective black-out curtains and was well air conditioned. The bathroom had a good shower, with great power and well regulated in terms of temperature.
However, the soundproofing of the room could be better.
Very Good
47 reviews
4.1/5
Price from
JPY 10,099
per night
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Hotel is well located near highway and train station, also has reasonable prices. The hotel staff were fantastic 😊,front desk was full of information👍Breakfast was delicious 😊housekeep did wonderful job👌 special thanks for front desk night shift Gonsalo. Obligado Than you for everything 😀
Room is good, breakfast is okay, nice area and service was really good thanks to Frederico and Marco for always being there and very helpful. The area is next to a really great park and if you work through you'll will find the Oeiras shopping mall. Lots of shops and eating opportunities
The hotel is very nice and new looking. Very clean. Andre is so helpful at the front desk as are all of the staff. Loved it here. But for a long stay I would want more amenities but for the price and 2 nights, it was perfect. Lidl Grocery store across the street.
I don’t usually write reviews but having come back from this holiday, I had to write this review. The hotel is probably one of the best hotels I have stayed in (and I have done a lot of travelling). Where do I even start… firstly, a few weeks before coming, I emailed and mentioned that we were coming for my mum’s milestone birthday and requested for help sorting out a cake etc. The hotel responded so quickly and organised everything for us from a cake, and candles and the drinks we got served for the day. During our stay, the staff and team went over and beyond expectations to make us feel so warmed and welcomed. A special thanks to Pedro, who shuttled my parents to the mall and came to pick them up and made sure they were fine while my sis and I went sightseeing that day. A special thanks to Junior for organising the cake etc for my mum. She felt so special and loved - we definitely would not have been able to make it happen without you and your team. It is the attention to detail, the bright warm smile (at what ever time and from ALL staff) and accommodating and assisting with our every need that elevates this hotel from a 4 star to a 7 star hotel. The hotel staff from the breakfast staff to the cleaners, 100% embody what hospitality, customer service and professionalism looks and feels like. Can’t wait to visit again!
The hotel is very well located ! Comfort des chambres plus que moyen, très mal sonorisée, on avait loué une chambre soit dire rénovée je me pose la question ce doivent être les autres chambres, même pas une petite bouteille d'eau à notre arrivée, repas du soir de midi !! The hotel was very comfortable and very comfortable.
Stayed here for 3 nights end of July to see Iron Maiden at the national stadium. We arrived as the bar was shutting but the barman very kindly for us a drink anyway. Comfortable rooms. Room smelled a bit when we came in but after airing it, was fine. Air con works. Room very dated but clean, maid service every day. Breakfast good, nice buffet. Evening meal basic selection of 3 different things. Nowhere else really to go and eat though. We walked into the town which is about ten minutes away and everything was shut at 7.30pm, no restaurants open, was like a ghost town. Only place open was a takeaway chicken, and that was actually very nice. Uber is cheaper to get anywhere than a taxi, around €11 into Lisbon itself. Not a hotel for families really as not much to do, or anywhere to go. Pool is nice. No kettle or any other facilities in the room to make a hot drink, so if the bar and restaurant are shut you don't have any options of getting a hot drink. Very easy access to the National stadium, short cut under the motorway, was just a 15 minute walk. Staff wonderful, very helpful and friendly. Would stay again but solely for the purpose of visiting a band at the National stadium.
There is a lot to say about this hostel but I'm not going to say just bad things because I stayed for two months It's a spacious place with a swimming pool near a train station, a wonderful beach for surfing and there are a lot of shops around The reception maintenance team is renewed quite often but generally they do their job well, they are people who come from afar for the most part, they are looking for recognition and a better quality of life. now we are going to talk about the big problems of this place caused by poor management of a surely negligent owner and one or more incompetent and irresponsible Manager During my stay here I saw five assaults, mostly on girls who work for the hostel. I never saw the owner or the Manager come to see anything or try to comfort his team, I had to intervene myself on aggressions inside the hostel to make the attackers leave we had to leave the place about ten days because of bedbug's On our return we had no compensation for this and the manager asked us to pay again the tourist tax that we had already paid, we should never have returned To newcomers, guests, or workers you can now have your own opinion before coming to these places think carefully many people left very quickly because they did not come to Europe to relive the same scenes of violence as in their country of origin. Cheers and enjoy your trip
Paco de Arcos has many popuplar luxury hotels with different styles, top amenities and unique experiences. Vila Gale Collection Palácio Dos Arcos is one of the best luxury hotels for exceptional stay.
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