Find Hotels in Ilulissat

Given the remoteness of Ilulissat, climate challenges and an impossible supply chain, I was expecting to find a somewhat rustic hotel which would probably keep us warm most nights...this Best Western was anything but that. Our 5 days there were exceptional. The breakfasts were fresher than fresh and more elegant than 5-star hotels I've stayed at in Paris, Zurich and Venice. The rooms and public spaces were kept very clean, it has a great location, and friendly staff. A big plus is the travel agent desk set up right next to the hotel front desk. This company is owned and operated by locals and they can get you hooked into all the sights worth seeing and doing.

The rooms have wonderful views and are a good size. It's a way out of town and the shuttle bus leaves on the hour we walked in one day but the taxi back cost about £9 it's ok to pay by card. The room maid was really lovely. Sadly an awful experience in the restaurant ruined our stay. Firstly an unsupervised child climbing over the decking rail on the point of falling over sent me rushing out , then we waited ages to be served, no bread given, sat for 30 minutes with used plates in front of us. Gave up on dessert. Went to pay and said leaving due to no service and was informed ”they were busy with other customers” told them we were customers too. Be careful if purchasing any items from cabinet in reception area as some carvings are made from NARWHAL and you could find yourself in trouble as protect species. There's a local work shop in IIullissat near the bank where the carvings are from Caribou and done by locals . They prefer cash but is near the bank with an ATM .

The rooms are somewhat dated but the views are excellent from the top floor. The restaurant has an excellent Greenlandic Buffet, highly recommended. My room-mate and I had to share one bathtowl for 4 days. We asked for more but we didn’t get them. It was somewhat hysterically funny. ”Would you like to use the towel now or can I?” We had a nice stay but the hotel needs some renovating.

We did book in February by ********** for two times two nights end of June. The night in between we did stay at the Eqi Lodge. We did get some major issues with this hotel, but I do not know who to blame; the hotel or **********. First we did charge 310 DDK (~ 44 euro) more as booked by ********** Because it is not possible to complain by ********** except by telephone (only an option when you like to wait forever) I do not know who to blame. But if you want to book this hotel, pay in advance. We were not picked up by the airport. We did need to arrange (and pay) a taxi ourselves. According the hotel there was a miscommunication with **********. Minor point: They called them self a hotel, but rooms were not cleaned during the weekend. We did get clean towels after asking for it. The hotel does not have a 24 hours reception. For the good points: Good breakfast at their restaurant at the other side of the street. Very complete (!) room with a kitchen including magnetron, refrigerator, plates, pans etc. Clean, nice rooms with a good bed, a table and two chairs. Good shower. Good wifi. Free café, thee and coco. (The second time there was not much café.) They arranged a way to check-in after office time (close at 6PM) at 7PM coming back from our trip from Eqi Lodge. The location of the hotel is in the center of town, close to 3 supermarkets, several restaurants (mostly closed) and several tour operators. Even with the 300 DDK extra and taxi costs, still a less expense option compared with most other hotels in town. gps: 69.218345, -51.098666

Stayed for 4 nights - very easy going, friendly hotel. The rooms heat up very quickly which was welcome. Breakfast was simple and plentiful. The staff were super helpful. My guess is it’s a 3* rating so better value to the 4* Arctic Hotel next door which we used for some evening meals and taxis etc.