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I have stayed here twice in the last two months. Both times I was impressed with the cleanliness and the facilities offered. A close walk to the city centre. A block from lovely Hyde Park. Good parking is available and impressive cooking facilities. The pool is a lovely place during the hotter months and I was lucky enough to get rooms on the ground floor o just a hop, step and jump into the clean pool. The young lady on reception was very helpful. I asked for a phone number to contact them for future stays, as I have used accommodation websites before. I would prefer to deal directly with the hotel. I needed to go to Perth on 20th March- 2 weeks time. I tried the number that they gave me and went to message back. They did not return my call. Disappointed

This was an unexpected visit.  We had booked a comedy show at the Brisbane Hotel but couldn't even get inside to get a meal prior to the show so we walked to the Northbridge Hotel. This is an unassuming hotel but surprising good. We ordered food and drinks and all thoroughly enjoyed the food.  Drinks were also great with specials offered and at reasonable pricing. There were a reasonable amount of people here but it was a great spot for a chat and something to eat.  Will be returning.

From making the reservation it all seems great, until you check in. The front door is piled with leaves, great welcome. I thought the place was closed down. On entry into room, lights were off so no welcome experience when arriving on night fall. Found the light switch, be that it was cracked and took some effort to switch on. Toilet seat was broken, after 4 nights stay and being reported, still not fixed. Bathroom sink spout was loose and dangling in basin. My hubby simply reached under sink and tightened with his own hands and fixed. Shower recess does not have a soap dish or anything to put your showering products on, the floor it was. Walks marked, chipped and in need of minor repairs. Kitchen is quaint. Microwave has remains of a prior guests food within it. Every plate, bowl and coffee cup was soiled with food remains. No COVID clean at all. The trash bin is 2.1lts in size. So don’t think about putting trash in it. A golden circle juice bottle is bigger. Dining chairs are well used and not vacuumed or cleaned. Otherwise housekeepers would of found the $50 note in one of the chairs and the opened condom wrapper in the other chair. One chair has springs popped out on bottom and nearly touching the carpet. Oh the carpet, yes nice dark colour, put a real vacuum cleaner has touched it properly in a while. Moved the lounge chair and found an Easter egg. Not sure if it was cavity range from 2018 or 2021? Bedside lights gloves were both blown. Reported but nothing happened nor was rectified during our stay. Nice touch with complimentary water in fridge. But tacky that water says Officeworks brand on it though. The mattress is described as a Queen bed, well it is two small singles pushed together and just horrendous to sleep on. With some love and attention this could be a great Apartment Hotel, but gather manager doesn’t have control as the service and cleanliness is letting this property down. Will we be back, probably not. Will the manger care about our review, probably not. Will the housekeepers have cleaned our room correctly after we had left, probably not. Will others wish to stay after reading our review, no idea. We suggest the manager stays in every room overnight and experience what we paying guests have to endure.

I booked this hostel for 3 nights and I stayed for 3 months. It's definitely the THE BEST HOSTEL IN PERTH ! the staff is amazing, so nice, so caring, so friendly, and so helpful! Charlie, the owner, even helps travelers to find jobs and is always making arrangements to satisfy everyone. This place is like home. The bathrooms, Kitchen, and Common area are always clean! It's 100% what I expected to find in a hostel and the people I met there are now real friends. I miss this place already and I can't wait to come back after doing my 88 days. I would recommend it 10 000x if you want a real hostel life experience! thanks the shiralee team, you made y stay in Perth way better!

We love staying here , everything is great but we stayed last night , they have a microwave In your room but no. Plates or cutlery and ice ! Hotels stopped doing ice when we were in covid time , can we bring back ice , some people like drinks with ice when they stay in a hotel , miss the ice 😁 Otherwise love this place !

My family and I stayed at the Perth Mercure hotel and upon check in were told there was a bond for the room. We paid cash for the room and then was told if paying cash for bond it would be $100 dollars and $500 on card. We chose to pay cash. We were then told we still need to give our card so we did. After the transaction we were told a statement would be sent to our email. When we checked out we stated there wasn't a statement sent to us for our stay and how long before the return of our bond seeing as we paid cash. We were told 3 weeks. Wow we thought and carried on. 3 weeks later we called and asked what the go was as we never received bond not a statement and stated about the price of bond and what we were told as far as the price goes for card or cash. Because there was never a statement in the first place there was no record of a cash bond. In saying that we were then told that it was the other way around that is was $500 for cash to be paid on the bond and $100 for card. We were told something totally different. Because there was never a statement there is no trace of a bond paid in cash and are now out of $100. In final I was told that the employee had been working there for some time and would have never told us $100 bond and because there was no trace of it there would be no refund. Ultimately we were liars because the bond for cash in the hotel's procedure isn't the amount we paid and there was no trace of that payment being made in the first place. Won't be staying there again and will make sure to pay by card to avoid people making money off of my family and I. What a shame

I booked this hotel thinking yeah look it’s not far from where I need to be and it’s cheap so that’s great. A few days before my stay I read the reviews and got a bit worried but I was still open minded. It was great, the staff were lovely, parking was a little difficult but there was lots of it. It was easily accessed all hours of the day, and even had some really cute vending machines. By no means is this a fancy hotel but if you’re just looking for something close to the city for a night or two it’s great. The rooms are such a amazing size for the price and they even have smart tvs in lounge?? The furniture has been updated (as some other reviews disagree), and honestly it was as spotless as could be. I’m a commercial cleaner myself and I can tell with minimal staff they’re really trying to make this a pleasant stay.Bed was comfy and warm, aircon ran well, elevators work and I had no noise complaints. My only negative is that you can tell it’s currently being used as a quarantine hotel by the trash waiting in the hallways and our neighbour had a bunch of cigarettes in their trash outside their door, aswell as the hallways are a little dirty but I can understand how hard it is to vacuum them 24/7. But overall my room was great and I really enjoyed my stay.

This place is perfect if you need a cheap room to attend functions in the Mount Lawley area. The price made it cheaper than an Uber there and back so it was a no brainer. It’s nothing fancy but the rooms are safe and comfy and you won’t find better value for money. The room was large and the shower was hot. Towels need updating and the digital TV channels didn’t work, but we enjoyed it. No tea/coffee/milk or soap in the room so take yr own. Our only real gripe was that checkout is strictly 9.30am. 99% of places are 10am. Doesn’t seem like much but on a rare weekend without kids that extra sleep in is valuable 😀. Would definitely stay here again for inner city functions.

Not my first time in a doubletree Hilton but this one was rather disappointing. We arrived at the hotel at around 7pm, check in was a breeze, except that there is no porter to assist. We have many pieces of luggage but thankfully the receptionist. Jessica, helped us with the luggage before my husband was back from parking. Parking is a slight walk away and it is not very convenient. Please give the breakfast a miss. Our room came with breakfast but the breakfast was so bad! Everything was hard and cold, there wasn’t even coffee like cap or flat white available. When we asked the waiter for it, we were not informed, but the coffee charges were billed to our room charge.  Frankly, I like the room layout but the housekeeping has some room of improvement to go. Though we turned on the ‘please clean the room’ button before leaving for the day, the room wasn’t cleaned until we called when we were back. We were told that room is only cleaned upon request! (But we did request for the whole day). The receptionist who answered the call offered to change the towel only but I insisted my room to be cleaned. When the housekeeping team arrived, he only changed the towel (and forgot the main bath towel) and no vacuuming was done at all. Conditioner was off as someone may have added water to the bottle but the housekeeping team did not check and refill properly too. (307) Location is convenient, near to many nice eateries but right opposite some adult shop.