1000 Island Lake Greentown Resort Hotel
Latest booking 11 hrs ago
The hotel price is enough high and our expectation was also higher, but the reality is different. rooms are ok, they gave us a corner room and the view wasn't so good, I booked a bit more expensive for the lake view, but got disappointed with it after my check in and they said there wasn't other choice, all were taken already. The worse thing is their swimming pool, the main one for adults were all the time very cold, the water was frozen, we asked the reason and no response. we couldn't enjoy the swimming pool during our 5 days stay. the another one for kids was too dirty, haven't cleaned it for a while obviously, already smelly like a muddy puddle. even kids were asking why the water was that dirty. The resort includes 5 huge buildings and all were full. super crowded and all the people do use the only one swimming pool and the only one breakfast area. the breakfast was OK many choices of food, but it's impossible to enjoy your meal cause the area isn't fresh or clean. the floor was sticky. I would say they need improve or they now how to make things better but they don't care. especially for summer the swimming pool is so important for every guest but they seems wanna save money and not pay attention on it. feel disgusting and unhealthy after all I saw there.
Excellent
599 Reviews