b16hatchback
January 13, 2024
My wife and I just returned from a 5 day/4 night stay at Sandals Halcyon Beach for our 20th wedding anniversary. We were greeted by the staff with a song, and since we stayed at Concierge level, was introduced to the concierge staff before being shown to our room. The resort is very well laid out, and easy to walk. We stayed in a Beachfront Club Level Walkout Room with Patio Tranquility Soaking Tub, and to be able to walk out from our room to the beach was awesome. The staff are very friendly and attentive. We had special dietary needs and met with the chef and several of the sous-chefs when we arrived as well as during each meal to make go over menu options and alternative dishes that could be made. On our first night at the resort, since we had such a long travel day, my wife and I were very hungry. We were looking for a place to eat, and Vanessa, one of the RedLane Spa massage therapists happened to see us wandering around aimlessly and took us to the Bistro to get some food. She helped us with the wait staff find a table and asked if we had any allergies that she could convey to the staff. Vanessa told us how she gives massages and asked if we were interested in getting one during our visit, and I let her know it was something I planned on doing. She scheduled my massage as she was assisting the restaurant, so I didn't have to go to their service desk to make an appoin**ent. There are activities throughout the day you can participate in, as well as schedule an excursion for other activities around the island. Because a lot of people seemed to want to go out and explore, during the day it was easy to find a spot to lay by the pool or beach, and order drinks and snacks as you enjoyed the sunshine. My massage with Vanessa was scheduled for 90 minutes, and she used the entire time for a deep tissue massage. The massage was excellent, and Vanessa asked questions to make sure I was getting the pressure I needed, even correcting me on how intense I should take it. The oils and towel were nice and hot and really added to the effect of the massage. During our stay we booked a taxi into Castries to do some local shopping, and that was a lot of fun to see touristy things to buy, as well as talk to the different shop owners. However, two cruise ships just came in, so it was rather busy. If you decide to go to the market area for shopping, 2 hours is a good amount of time to walk around and look at things. Visiting the other Sandals resorts as easy as there is a routine shuttle schedule every day, so you can plan your stay at the other resorts if you want to try out their restaurants, pools, or if you have dinner reservations. When we had any questions about how to go about and do things or schedule things, the Concierge was always available to assist, even scheduling our taxi service needs. Overall, it was an excellent experience. The Chef and entire cooking crew went above and beyond. Each morning the Chef came up to us a